Organization: TIDES
Contact Name: Chaka Young
Address: The Presidio/P.O. Box 29903, San Francisco CA
Phone Number: 415-561-6378
Email Address: cyoung@tides.org
Web Site: www.tides.org
Job Title: Information Technology Director
Job Duration: Permanent
Description:
The Information Technology Director will develop and implement all activities of the IT department, as well as provide direction and support for IT solutions that drive Tides’ Approach, Strategy and Business Model.
The Information Technology Director will work closely with the Senior Leadership Team and internal/external stakeholders to identify key technology projects needed to sustain existing applications, support new strategies and provide alternative cost-effective technology solutions.
Essential Functions of the Job:
Strategic Leadership
- Assist in the development of short, medium, and long term plans to achieve strategic objectives.
- Regularly interact across functional areas with the Senior Management Team to ensure objectives are met.
- Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts.
Operational Leadership
- Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements. Benchmark, analyze, report on, and make recommendations for the improvement of the IT infrastructure and IT systems.
- Authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on organizational needs.
- Analyze complex business needs presented by the user community and/or clients and recommend technical solutions.
- Balance the needs of client users and internal users with organization direction and capacity.
- Where necessary, re-engineer applications support to ensure it aligns with multi-functional and/or multi-location business processes, tactical planning, and strategic vision.
- Manage projects in a fast paced, dynamic environment.
- Define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users.
- Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
- Maintain quality service by establishing and enforcing organization standards.
- Commit to comprehensive and consistent documentation of business systems and interdependencies.
Financial Management
- Develop and review budgets for IT department and ensure they are responsible to stated goals, guidelines, and objectives.
- Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
- Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures.
Tides External Representative
- Oversee negotiation and administration of IT vendor, outsourcer, and service agreements.
Requirements:
- Bachelor’s degree in IT, Computer Science, or a relevant business or technical discipline.
- 7+ years of experience in IT management positions.
- Proven experience in IT infrastructure strategic planning and development, project management, and policy development.
- Good understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and standards.
- Experience with systems design and development from business requirements analysis through to day-to-day management.
- Demonstrated experience and success with migrating business systems and infrastructure to the cloud.
- Strong leadership, analytical and problem solving skills.
- Ability to influence thinking or gain acceptance of others in sensitive situations.
- Strong team player with a customer-first focus and attitude.
- Excellent written and verbal communication skills with an ability to present ideas in business-friendly and user-friendly language.
- High degree of integrity, discretion, professionalism, and accountability to achieve quality results.
- Highly self-motivated, self-directed, and attentive to detail.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Extensive experience working in a team-oriented, collaborative environment.
Application Instructions:
Only candidates who meet the above-stated qualifications will be considered. Your resume must include a cover letter expressing your interest in working to support Tides and why you are qualified for this job.
Please submit your application to jobs@tides.org with the subject line “Information Technology Director [your name]“. Applications without this exact email subject line will not be considered. No phone calls please!
Equal Employment Opportunity:
Tides is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions.
Applicants with Disabilities:
Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.
