Organization: Clarity Consultants
Contact Name: Kelli Downey
Address: 901 E Hamilton Ave, Campbell CA
Phone Number: 800-330-6558
Email Address: kdowney@clarityconsultants.com
Web Site: www.clarityconsultants.com
Job Title: Technical Writer
Start Date: ASAP
Duration: 6 months at 30 hours per week
Location: Mountain View, CA. 100% on site.
Description:
We are working with our client in identifying a Technical Writer to write various types of documentation, including how-to guides, references, manuals, or instructions and to create a next generation web site based on the client’s technologies.

In this role, you will:

• Create, develop and maintain the team web sites pages.
• Create project team sites pages and deliver to project manager requirements and specifications.
• Review and update technical specification documents, Owner’s Programming Requirements documents (OPR), and/or technical design narrative documentation.
• Write technical documentation, e.g. installation procedure manuals, Method of Procedure (MOP) documents.
• Review and update existing MOPs, how-to guide documents.
• Perform additional technical documentation tasks related to any of the following areas:
  • Developing of technical process documents with workflow diagrams, etc.
  • Writing MOP process documents, as needed.
  • Write How-to documents.
  • Extract knowledge from engineer and document them as per requirements.

You will work with multiple sub-team to:

• Write technical direction on product announcements, marketing brochures, advertisements, marketing specifications.
• Meet with customer representatives, vendors, plant executives, or publishers to establish technical specifications.
• Create user documentation for a variety of material, including how-to guides and instruction manuals.
• Ensure technical verbiage is easy to understand by the layperson.
• Gather information on their subjects in libraries and on the web.
• Prepare charts, graphs, or forms to go along with rough drafts.
• Write clear and concise policies and operational procedures.

Experience Required:

• Strong technical writing experience.
• Content Management Solution experience.
• Graphic Design (Photoshop, Illustrator) experience.
• Experience with all HTML5, CSS3 and JavaScript.

Preferred Skills:

• Proven ability to design and develop web site based on client’s technologies.
• Broad technical knowledge on a variety of topics including networking, software, web interfaces, and motivated to learn new technical concepts.
• An understanding of networking technologies is an asset.

To be considered for this project, please send an email to kdowney@clarityconsultants.com with the following:

1. Your resume.
2. Respond to each bullet point listed under “Experience Required” with your relevant skills and experience.
3. Please include reference#7312 in the subject line.

About Us:
Clarity Consultants is the leading provider of consultants for corporate learning and development and technical communications. For more than 20 years, organizations have turned to Clarity to deliver talent to help expedite critical projects. We are passionate about delivering the best L&D and Technical Communications solutions for our clients, we understand training and development, and we know the value that experience brings to the overall success of a project.

If the above opportunity is not for you and you are a learning and development or technical documentation professional, please register on our website at www.clarityconsultants.com.

Find us on Facebook: http://www.facebook.com/ClarityConsultants
Follow us on Twitter: @ClarityLnD, @ClarityTechComm

Organization: Marvell Semiconductor Inc.
Contact Name: Frank Wang
Address: 5488 Marvell Lane, Santa Clara CA
Phone Number: 408-222-7765
Email Address: frankw@marvell.com
Web Site: www.marvell.com
Job Title: Technical Writer
Job Duration: Full time/Contractor
Description:
We are a leading fabless semiconductor company that ships over one billion chips a year. Our employees bring expertise in microprocessor architecture and digital signal processing and drive our multiple platforms, including high-volume storage solutions, mobile and wireless, networking, consumer, and green products.

English, journalism, and communication majors are preferred. New Grads are welcome.

Major Duties and Responsibilities:

• Work with a dynamic technical communication team and use your writing skills to change the game for publishing product documentation.
• Author content for PCB and ASIC products for the Data Storage Business Unit.
• Deliver a compelling end-to-end user experience by assessing the needs of the customer, prioritizing the in-demand features and using feedback to iteratively improve the product documentation.
• Develop content flow and mapping strategies that improve the process flow from the start of publication through customer delivery.
• Actively participate in staff meetings and bring ideas that deliver more value to Marvell and its customers.

Minimum Requirements and Education:

• Bachelor’s degree.
• 0 to 3 years experience technical writer, or equivalent combination of education and experience.
• Experience using style guides such as Chicago Manual of Style and the Microsoft Manual of Style.
• Excellent project management, organizational and planning skills.
• Excellent problem-solving skills.
• Results driven with a winning, positive attitude.
• Graphic design/illustration skills a plus.

Preferable characteristics: A “can do” and “will do” attitude.

Organization: Lattice Semiconductor Corporation
Contact Name: Jack Lincoln
Address: 2115 Onel Drive, San Jose CA
Phone Number: 408-826-6477
Email Address: Jack.Lincoln@latticesemi.com
Web Site: www.latticesemi.com
Job Title: Technical Writer – Recent College Grad/Entry Level
Job Duration: Permanent
Description:

• Compose software technical documentation for internal and external use.
• Follow company specifications for grammar, format and delivery.
• Research, write, and edit documentation for user manuals, release notes, installation guides and online help.
• Create, develop, plan, write and edit operational, instructional, maintenance or test procedures for paper, multimedia or web-based publications.
• Conduct interviews with various users and technical staff to gather data for documentation.
• Research and translate technical information into manuals and/or web-based documents for non-technical and technical users.
• Document engineering processes and specifications.
• Produce deliverables that conform to the company’s documentation and quality assurance standards.

Required Experience:

• BA in English, Journalism, Communications or a technical field.
• Experience in both UNIX or Windows environments is required.
• Strong written and verbal communication skills and the ability to work with multiple groups.
• Must be detail oriented with strong customer service skills.
• High level of PC skills with knowledge of MS Office Suite.
• Certificate in Technical Writing – a plus.
• Strong working knowledge of FrameMaker, RoboHelp or other Help Compiler/Authoring program – a plus.
• Strong aptitude in software, semiconductors, electronics, or computer aided engineering – a plus.
• Experience with HTML – a plus.

Organization: HP
Contact Name: Shauna Daly
Address: 1160 Enterprise Way, Sunnyvale CA
Phone Number: 704-578-1050
Email Address: shauna.daly@hp.com
Web Site: www.hp.com
Job Title: Technical Writer/Information Developer
Job Duration: FTE
Description:
As a member of the Connector Docs team within the Tech Pubs group at HP ArcSight, you will be part of a fast-paced team that works closely with the development engineers and product managers to deliver documentation on a regular sprint schedule using the Agile development methodology. You will be responsible for short- and long-term deliverables, handling docs written in XML, FrameMaker, and Word.

Responsibilities

• Developing high quality end-user documentation for a diverse set of enterprise security software products designed for security experts and IT professionals
• Delivering various types of documentation, including installation and configuration, SDK/API development, technical notes, and release notes
• Running custom automation to build doc sets from XML, FrameMaker, and Word
• Coordinating and collaborating with developers, product management, and professional services to collect information, ensure timely doc reviews, and meet project deadlines
• Attending team scrums, participating in cross-functional team meetings, and following the Agile methodology for project tracking
• Contributing to the tech pubs community, including peer editing and writing internal procedures on the tech pubs wiki

Required Experience

• 6+ years of experience writing documentation for Enterprise software products
• Professionally trained technical communicator and/or a demonstrated track record of writing technical documentation for Enterprise customers
• Expertise working with Adobe FrameMaker and MS Word
• Familiarity with XML and HTML
• Experience working with version control and bug tracking systems
• Experience installing and configuring software systems on Windows and Unix-based operating systems
• Excellent writing and verbal communication skills; solves problems actively and diplomatically; self-motivated; adapts easily to dynamic, complex environments and distributed teams; can work with minimal guidance and supervision

Preferred Experience

• Network security products and SDK documentation
• Agile development methodology
• Familiarity with MadCap Flare

Organization: Complete Genomics, Inc.
Contact Name: Hang Ngo
Address: 2071 Stierlin Court, Mountain View CA
Phone Number: 916-996-2666
Email Address: hngo@completegenomics.com
Web Site: www.completegenomics.com
Job Title: Senior Technical Writer
Job Duration: Full-time, Exempt
Description:
The Senior Technical Writer position requires an enthusiastic, self-motivated, responsible person who communicates well in rapidly-evolving biotech start-up environments. The Senior Technical Writer supports R&D and Operations teams by developing internal and external documentation that accurately:

• Describes the hardware, software, reagent, and biochemistry elements of new product development.
• Captures complex processes.
• Highlights critical steps.
• Describes interactions with information systems such as ERP and LIMS.
• Assists the company in meeting various regulatory requirements, including CLIA, ISO 15189, ISO 13485, ISO 17025 and FDA QSR 820.30.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Research, develop, and write technical documentation (SOPs, protocols, reports, guides, manuals, etc.) for internal and external use in accordance with Complete Genomics documentation style guidelines.
• Collaborate with subject matter experts (chemists, programmers, engineers, project managers, etc.) across multiple departments to ensure quality and technical accuracy of documentation.
• Review, improve, and maintain existing documentation.
• Develop prototype documentation for laboratory and clinical operations.
• Create clear, unambiguous, step-by-step work instructions for complex biochemical, IT, and engineering processes.
• Ensure records, files, drawings, procedures, and documentation comply with regulatory requirements.
• Support development documentation as part of the change management (design control and tech transfer) processes.
• Source control documentation.
• Track all planned and non-planned deviations and revise operating procedures accordingly.
• Any and all other undefined tasks, as directed by your supervisor.

REQUIREMENTS:

• Minimum: Bachelor’s degree (BS/BA) in Molecular Biology, Engineering, Chemistry or Life Science.
• 5+ years of experience as a Technical Writer or equivalent, part or all of it within a medical device or clinical laboratory environment.
• An understanding of automated DNA Sequencer biochemistry and engineering adequate to the documentation of procedures.
• Experience with:
• Creating user-friendly technical documentation
• Information mapping and single-sourcing
• Madcap Flare, MS Word, Adobe Acrobat
• Basic screen capture and image editing software
• Writing for translation
• Change Control and Management (software source control and engineering document control)
• Experience in QA / medical device / biotech start-up or fast-growth company or similar working environment.
• Able to effectively cope with occasional ambiguities and changes in priorities.
• Working knowledge of ISO 13485 and FDA regulatory documentation.

DESIRED:

• Experience with SolidWorks Composer or CAD drawings.
• Experience with GitHub, Perforce, or Subversion source control.
• Experience with CSS, HTML, and/or XML.
• Experience in Clinical Laboratory regulated environments (CLIA).
• A working knowledge of Six Sigma, Lean techniques and methodologies.
• System knowledge of ERP/MRP, LIMS, File Management Systems, or other data capture systems.
• Experience in the Product Life Cycle/Development (PLC/NPD) process and able to add quality input for design and phase reviews.
• ASQ and/or other professional certification.

Req ID: 14-PD-009. To apply, click here: http://ch.tbe.taleo.net/CH03/ats/careers/requisition.jsp?org=COMPLETEGENOMICS&cws=1&rid=210

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Organization: TP-LINK Research Institute USA Corp.
Contact Name: Natalie Gann
Address: 224 Airport Parkway, Ste 620, San Jose CA
Phone Number: 408-618-5477
Email Address: natalie.gann@tp-link.com
Web Site: www.tp-link.us/careers
Job Title: Technical Writer
Job Duration: Direct hire or contract to hire
Location: San Jose
Reports to: Sr. Manager of Products Department

Job Summary
We are looking for a detail oriented and highly collaborative Technical Writer to join our growing team in San Jose. This person will create and write various types of documentation, including Quick User Guides (QIG), manuals, or instructions for the end user. The ideal person will have the ability to explain and translate technical information with a clear and simple approach that provides the end user with a great experience.

Project Responsibilities

• Create Quick User Guides (QIG) for multiple products.
• Create, design and write end-user manuals.
• Translate technical information into clear and simple English language.
• Ensure all user guides are easy to understand for the all end users.
• Collaborate with the Products Team to ensure projects are completed timely and accurately.
• Gather information on products from various sources.
• Proofread grammar and spelling for GUI and help pages.
• Release the document following final approval.

Skills & Experience – Required

• 3+ years of demonstrated experience in the role of Technical Writing.
• Ability to write simple and clear English language.
• General knowledge of networking is required.
• Ability to effectively research product requirement and seek out subject matter experts.
• Excellent communication skills with the ability to engage in productive teamwork and collaboration.
• A passion for creating great user experiences.
• Track record of solid technical writing, proofreading and editing skills.
• Must work well under pressure and be able to meet aggressive deadlines.
• Ability to multitask and work on multiple projects at the same time.
• Experience using Adobe Illustrator, Microsoft Word, PowerPoint, and a variety of publishing software.

Skills & Experience – Preferred

• Experience writing documentation for consumer and networking devices is preferred.

Company Overview
TP-LINK Research Institute is a newly formed subsidiary of TP-LINK a global provider of SOHO and SMB networking products and the world’s No.1 provider of WLAN and broadband CPE devices, with products available in over 120 countries to tens of millions customers. Committed to intensive R&D, efficient production and strict quality management, TP-LINK continues to provide award-winning networking products in Wireless, ADSL, Routers, Switches, IP Cameras, Powerline Adapters, Print Servers, Media Converters and Network Adapters for global end-users.

The TP-LINK Research Institute is in San Jose, near the heart of Silicon Valley. Its primary purpose is to spearhead product research and development, software and hardware design, product testing, evaluation, and more to further increase quality and decrease time to market.

We offer competitive benefits and here is a sample of our offerings:

• Medical Plans with Anthem Blue Cross and Kaiser
• Dental and Vision Plans
• Paid Time Off (PTO)
• Paid Company Designated Holidays
• Free on-site Fitness Center
• Breakfast on Friday’s and free snacks for all employees
• Company sponsored team lunches and events

How to Apply: Send your resume and cover letter to hr.tpri@tp-link.com.

Applicants should be prepared to provide examples and articulate why they made specific decisions to meet project goals.

We are an equal opportunity employer.

While it is generally agreed that technical communication should be created with knowledge of the intended audience, gaining direct access to that audience can be difficult for technical communicators, especially those aligned more with engineering than with a customer-facing group.

Most organizations, however, have two excellent proxies for the end user: support and training. People in these organizations do have direct access to the intended audience. Technical publications can provide content and expertise to and solicit input from support and training. Ben will discuss how Nutanix fostered this collaborative approach as the company grew from fewer than 50 to over 600 employees.

About the presenter

Ben Colborn is the manager of technical publications at Nutanix, a fast-growing Silicon Valley IT infrastructure company. In addition to writing documentation for support engineers, partners, and customers, he is involved in implementing an intelligent content strategy in his group and in collaboration with other parts of the company. Previously he worked at Citrix Education, where he developed instructor-led training material and eLearning for Citrix virtualization technologies and also participated in implementing DITA for training. He holds a B.A. in English from University of Idaho and an M.A. in Teaching English to Speakers of Other Languages from San José State University.

Meeting details

November 17, 2014 at 6:00 PM
IHOP Restaurant
4200 Great America Parkway
Santa Clara, CA 95054-1210
408-980 8887

Have you ever wondered what API technical writers do, and how they go about it? Perhaps you’d like to move into developer-focused documentation
yourself, and need some tips on getting started.

Join us to discuss what an API is and explore some easy-to-use APIs that you can play with later yourself. Examine examples of API documentation, pick up a few useful tools, and grab some ideas on getting started in this field. It’s an exciting and rewarding area of technical communication.

About the presenter

Sarah Maddox is a technical writer at Google in Sydney. With fifteen years’ experience in technical communication and ten as a software developer,
she’s a dab hand at making words and code play nicely together. She has a strong belief that chocolate solves many a tech comm problem.

Web: ffeathers.wordpress.com
Twitter: Sarah Maddox

Meeting details

August 25, 2014 at 6:00 PM
IHOP Restaurant
4200 Great America Parkway
Santa Clara, CA 95054-1210
408-980 8887

Organization: Guidewire Software
Contact Name: Neeraj Bhatia
Address: 1051 E Hillsdale Blvd, Foster City CA
Phone Number: 650-357-6858
Email Address: nbhatia@guidewire.com
Web Site: www.guidewire.com
Job Title: Senior Technical Writer
Job Duration: Full-time position
Description:
We are looking for a “technical” technical writer to join our documentation team. In this position, you will:

• Write documentation for our web-based applications.
• Work with developers and product management to understand the behavior and nuances of our products.
• Package documentation and release notes for customer releases.
• Contribute to ongoing departmental projects and initiatives.
• Support our professional services team by providing documentation updates to address immediate needs.
• Collaborate and reuse content with other writers when features impact their area of focus.

To succeed in this role, you must have excellent communication skills, strong technical skills, a hands-on approach, and a self-motivated attitude. Expect to work in a fast-changing, flexible environment, and to use your own judgment extensively.

About Guidewire

Guidewire develops and implements market-leading insurance software solutions. Our technology is unique: we offer a highly customizable and upgradable metadata-driven data model and user interface (UI) platform; a built-in integration layer that lets us connect cleanly to all kinds of legacy systems; a huge variety of sophisticated business features; and a completely modern architecture designed from the ground up for testability and scalability. It turns out that writing that kind of software to work for insurance companies worldwide is surprisingly complex and difficult to get exactly right. Understanding and rising to that challenge can be exciting!

Our products use a rich platform of XML workflows, scripting trigger points, programming APIs, and configurable appearance and behavior. We develop new leading edge technologies for our products, including a custom web application layer and persistent business data layer. We built the Gosu language to make us more productive, and it’s now freely available at http://gosu-lang.org.

The company is headquartered in Foster City, California and is publicly traded on the NYSE under the symbol GWRE.

About the documentation team

The documentation team creates and publishes content that helps people successfully deploy and customize Guidewire web applications. Our audience includes business analysts, technical consultants, CTOs, and various levels of programmers, who need to understand technical and business concepts as well as the use and configuration of our applications.

Our documentation is not consumer-level writing. Writers must deeply understand the end-to-end behavior of our product features and functionality as well as related configuration files and APIs. We work very closely with our development engineers and product managers. We regularly install product builds, dive into the code, and often figure out documentation needs even before we get any developer documentation.

Our custom production, validation, and automation tools enable writers to focus on learning complex information and writing about it, rather than on production work or investigating documentation build problems.

Required skills and experience:

• 5+ years of experience writing documentation for enterprise software products.
• Strong writing and communication skills.
• Knowledge of web applications.
• Familiarity with Object Oriented Programming (OOP) and scripting languages.
• Familiarity with HTML, CSS, XML, and related web technologies.
• Ability to meet aggressive deadlines and prioritize multiple tasks.
• Ability to elicit information from experts and learn by experimenting.
• Knowledge of standard industry practices in information development.
• Proficiency with authoring tools such as Adobe FrameMaker and ePublisher.
• BA/BS in Technical Writing, English, Computer Science, or related degree or comparable experience.

Preferably, candidates also have some of the following:

• Ability to read and understand OOP code, ideally Java or JavaScript.
• Experience in an Agile environment.
• Understanding of topic-based authoring, XML, DITA, and content delivery processes.
• Experience transitioning from a non-structured to an XML-based structured authoring environment.
• Scripting skills and the ability to automate authoring and production tasks.

Seem Like a Good Fit?
If you’re excited by the same things we are, we want to hear from you today! To see job listings and testimonials from employees about what it’s like to work at Guidewire, go to careers.guidewire.com/.

Organization: Yahoo!
Contact Name: Tristan Hicks
Address: 701 First Ave, Sunnyvale CA
Phone Number: 408-609-8968
Email Address: thicks@yahoo-inc.com
Web Site: www.yahoo.com
Job Title: Senior Technical Writer
Job Duration: Full-Time
Description:

The ideal candidate for the Senior Technical Writer, is a well-rounded technical writer with deep and proven experience in writing for a diverse portfolio of enterprise products. The role reports into the Chief of Staff office for the SVP of Advertising and Data.

The successful candidate will work with multiple product and engineering teams, and experienced in Agile development environments. The role requires deep understanding of the existing processes and tools to document and publish content, and drive the improvement of ineffective processes both at an organizational and technical level. Experience with online publishing of content is essential.

• 8+ years as a technical writer for large scale, enterprise products; significant experience in writing end-user and product documentation for enterprise scale advertising platforms preferred
• Write, update, and maintain user and developer guides, such as training materials, reference materials, tutorials, SDK, API documentation, and other technical publications
• Concise writing style that is audience-focused
• Strong communicator, both written and verbal
• Able to gather, analyze, and interpret complex technical concepts
• Strong understanding of document structuring, content communications, and presentation techniques
• Developing high-quality information adhering to technical writing best practices
• Writing clearly and concisely about complex subjects for audiences ranging from consumers and sellers to developers integrating technical solutions
• Analyze target audience and determine appropriate level of detail
• Establish a deep understanding of the subject matter being documented

Organization: Simplicity Consulting, Inc.
Contact Name: Erica Larson
Address: 11250 Kirkland Way, Suite 203, Kirkland WA
Phone Number: 888-252-0385 ext.113
Email Address: erical@simplicityconsultinginc.com
Web Site: www.simplicityconsultinginc.com
Job Title: Technical Writer
Job Location: Sunnyvale
Job Duration: 8+ weeks
Description:
Simplicity Consulting is searching for technical writers in the San Francisco Bay Area who have had exposure to cloud technology and/or OpenStack. Right now we have multiple technical writing roles, available at varying levels of skill and experience, with our client.

This project will be 40 hours a week, is onsite in Sunnyvale, and is slated to go through the end of September. As always with contracting, there is the possibility that the project may extend past that date. And there is also the possibility that this could lead to a FTE opportunity, as well. If this is of interest to you, we would love to speak with you about our organization, your writing background, and provide more details regarding the client, as well as the scope of the project.

Organization: Clarity Technology Partners
Contact Name: Ashley Bordigon
Address: 201 Mission St, San Francisco CA
Phone Number: 415-830-9592
Email Address: ashley@ctpconsulting.com
Web Site: ctpconsulting.com
Job Title: Technical Writer
Job Duration: 2 months, with extension possibility
Description:
Clarity Technology Partners is looking for a Technical Writer to consult onsite in downtown San Francisco. The company is a well known startup, looking to improve their internal communication and documentation. While this is slated for 2 months, there is definite possibility for extension. Their backend engineering is a mix of Ruby and Java, however extensive knowledge or exposure to these technologies is not required.

If you have strong internal documentation experience and are interested, please email or call Ashley Bordigon.

Organization: Vertisystem
Contact Name: Hoa Dang
Address: 39300 Civic Center Drive Suite 230, Fremont CA
Phone Number: 510-794-8099
Email Address: hoa@vertisystem.com
Web Site: www.vertisystem.com
Job Title: Technical Writer
Job Duration: 2 month contract
Job Location: San Mateo

Job Description:

• Perform technical editing on API reference documentation in the form of Doxygen comments in C and C++ source code on a very compressed schedule.
• Work closely with subject matter experts in quick editing iterations.
• Coordinate with Technical Communications Project Management and Production teams to deliver documentation deliverables on schedule.

Required:

• Solid experience writing and editing API reference documentation in the form of C and C++ source-code comments, ideally in Doxygen format.
• Javadoc experience is also relevant.
• Ability to ramp up and become productive in a matter of days.
• API writing samples, ideally generated from source-code comments.

May work off-site via VPN except when required to come on-site for meetings.

Pay rate: $350.38/day to $525.77/day; roughly $50/hr to $65/hr.

Organization: Coverity
Contact Name: Laurie Harper
Address: 185 Berry Street, Suite 6500, San Francisco CA
Phone Number: 415-935-2974
Email Address: lharper@coverity.com
Web Site: www.coverity.com
Job Title: Senior Technical Writer
Job Duration: Permanent full-time
Description:
The Position
Coverity is looking for a Senior Technical Writer with XML-editing experience to join our fast-paced engineering team. We are looking for a fun, well-rounded, and highly technical writer who can participate in the entire documentation process, including planning, information design, PDF and HTML generation, and packaging.

The Responsibilities

• Design and write DocBook (XML)-based help, user guides, command reference, and release notes for both command-line and GUI-based software products.
• Understand requirements, develop documentation plans, and work with engineers to document the product.
• Format and/or Write code samples in C/C++, Java, and C# to show common coding bugs, and to test product functionality.
• Build PDF, HTML, and Eclipse help output from XML using make files and DocBook libraries.
• Develop technical illustrations with Visio.
• Create Web pages in HTML and CSS for product-related sites.
• Plan, manage tasks, and balance multiple projects across teams.

Required Experience

• Experience documenting complex software for a programmer or software engineer audience
• Experience writing in XML (strongly preferred), or a comparable structured authoring experience
• Experience with programming languages and object-oriented programming concepts (such as C/C++, C#, Java)
• Experience with scripting languages (JavaScript, Perl, Python, and/or Ruby)
• Experience with source control (such as Git, CVS, SVN, Perforce, etc.)
• Experience with bug tracking systems
• Experience writing scripts or using build tools to improve generation of documentation
• Experience working in Linux and Windows command-line environments
• Proven ability to write clear procedural and reference information for complex products, following style and tagging guidelines

Preferred Experience

• Programming experience in C/C++, C#, or Java
• DocBook tagging and XSL library familiarity
• Experience with build with tools such as make
• oXygen or other XML editor
• Editing and information design
• Familiarity with command-line help
• XSL stylesheets
• Familiarity with IDEs such as Eclipse, Visual Studio, and InteliJ
• Creating IDE help documentation (Eclipse, VisualStudio, IntelliJ)
• Writing for international audiences and working with translators
• Degree in Technical Communication, Computer Science or equivalent
• Ability to read/write/textually translate Engilsh to Japanese would be a huge plus but by no means an expected skill

Personal Qualities

• Strong communicator (written and verbal)
• Ability to work as part of a team and independently
• Strong interest in learning and growing
• Enjoys working in a dynamic environment
• Ability to get things done in a fast-paced company
• Smart, creative, energetic, conscientious, and enthusiastic person with strong problem solving skills
• Team player with a customer-focused attitude

The Company
Coverity, a Synopsys company, is a leading provider of software quality and security testing solutions. Our award-winning development testing platform helps developers create and deliver better software, faster, by automatically testing source code for software defects that could lead to product crashes, unexpected behavior, security breaches or catastrophic system failure.

Today, the world’s largest brands rely on us to help ensure the quality, safety and security of their products and services:

• 8 of the top 10 global brands
• 7 of the 10 top aerospace and defense companies
• 9 of the 10 top technology hardware companies
• 9 of the 10 top software companies

Our San Francisco offices are newly renovated in an open concept and right next to AT&T Park and the southern freeway. CalTrain and Muni are one block away, and we provide free passes for CalTrain. We use the best computer equipment available, top-of-the-line office furniture and the view from our office is priceless. We are also part of Outside’s 2013 100 Best Places to Work!

Organization: FICO
Contact Name: Lou Peck
Address: 181 Metro Drive, San Jose CA
Phone Number: 619-886-8750
Email Address: loupeck@fico.com
Web Site: www.fico.com
Job Title: Technical Writer
Job Location: Senior Technical Writer
Job Duration: Regular, full-time position
Description:
FICO, the leader in predictive analytics for decision management, is looking for a highly technical and enthusiastic writer to join our documentation team in San Jose.

Job Responsibilities:

• Use your experience as a technical professional to design and develop documentation and video deliverables to meet the requirements for each release.
• Provide timely feedback on product features to development and QA as appropriate.
• Embrace your passion for learning new and emerging technologies by proactively exploring architectural and platform issues relevant to the products.
• Provide technical assistance to sales, marketing, support and other technical writers.

Minimum Qualifications:

• BA/BS degree with at least 3-5 years of technical writing or software development experience, or the equivalent combination of work experience and education—all candidates will be asked to provide writing samples.
• Experience creating videos.
• Experience with object-oriented programming concepts.
• Proven ability with English spelling, grammar, punctuation, syntax and composition rules and a clear technical writing style.
• Experience authoring topics in DITA.
• Experience working in an Agile development environment is helpful, but is not required.

To apply for the position, send your resume to Lou Peck at loupeck@fico.com and reference Senior Technical Writer (San Jose).

Organization: MobileIron
Contact Name: Michelle Brewster
Address: 415 East Middlefield Rd, Mountain View CA
Phone Number: 650-282-6466
Email Address: mbrewster@mobileiron.com
Web Site: www.mobileiron.com
Job Title: Senior Information Architect
Job Duration: Staff
Description:
We are searching for a senior information architect to join our growing Education Organization. We produce training content, knowledge base (KB) articles, technical enablement tools, product documentations, and deliver live training events. This is an excellent opportunity for an experienced individual to bring his/her versatile skills to this team and assist in defining our documentation strategy and processes in a fast-moving agile environment. This is an on-site position reporting to the Director of Education. Significant face time with various groups is required.

The Team:

As an Information Architect you will join a team that consists of content developers, technical writers, technical marketing engineers, and trainers. This team provides information to three distinct audiences: employees, partners, and customers. In addition to working within this group, you’ll be interfacing with extended Customer Success Organization from Support and Professional Services groups.

Responsibilities:

• Work with Director of Education to define and drive content strategy for technical documentation.
• Work as an integral part of the team to research, plan, and produce technical content for a range of audiences.
• Manage and fine-tune existing processes and define deliverables and owners.
• Collaborate with training content developers, technical marketing engineers and tech writers to produce an integrated enablement environment that includes MobileIron University and Support Portal.
• Work with and facilitate collection of raw data from subject matter experts from Support, Professional Services, Operations, and Engineering to define documentation needs and establish processes.
• Write technical documentation and manage upkeep of KB articles.
• Development of ad-hoc documentation as needed.

Qualifications:

• BA or equivalent in related field (technical, business, process management, change management, technical communications, etc.).
• 15+ years experience as an Instructional designer or technical writer in as software industry (preferably SaaS/Agile).
• Must have technical writing experience for various audiences.
• Experience in design and development of documentations and e-learning material.
• Strong needs assessment experience.
• Strong system and process implementation experience.
• Knowledge of technical communication and e-learning suites.
• Experience with authoring tools such as Adobe Captivate, Camtasia, and Articulate Storyline.
• Excellent communication and presentation skills (written & verbal).
• Ability to learn and absorb technical material quickly.
• Ability to produce clean, thorough, well-organized content quickly to accommodate the short cycles and iterative nature of agile development methodologies.
• Can produce content in absence of specifications or access to SMEs.
• Thrives in a fast-paced environment in which priorities and deliverables change.
• Previous management experience desired.
• Must be a self-starter and not afraid to ask questions.
• An open, fair, positive “can do” attitude.
• An open-minded approach to new ideas, practices and methods.
• A willingness to work and adapt to a fast growing and changing environment.

Organization: MobileIron
Contact Name: Michelle Brewster
Address: 415 East Middlefield Rd, Mountain View CA
Phone Number: 650-282-6466
Email Address: mbrewster@mobileiron.com
Web Site: www.mobileiron.com
Job Title: Senior Content/Knowledge Developer
Job Duration: Staff
Description:

Sr. Knowledge Developer, MobileIron University

Job description:

• Develops new online courses and technical certification exams with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, e-learning authoring, web, and portal skills and tools.
• Participates in the needs assessment, design and development of product and role specific curriculum road maps.
• Interacts with SMEs in planning and scoping requirements for curriculum.
• Reviews and tests new and revised curriculum offerings from other team members, providing feedback and suggestions for improvement; contributes to new curriculum or program ideas.
• Work with business development and ecosystem partners to create curricula that train on third-party solutions and their integration with MobileIron.

Ideal candidate:
The ideal candidate will have sound knowledge in e-learning content design with a background in training and development. You must have a passion for the learner experience and this must show through your content design. Experience with technical certification programs and technical role based curriculum development. You will have had experience with business development, partner strategy, and technical integration. Experience as an app developer will be helpful.

Required:

• The ability to independently transform raw content and data received from subject matter experts into interactive e-learning content with full narrative and illustrations.
• Excellent writing skills with the ability to convert technical or complex information into easily used and understandable text and illustrations.
• Proficiency with multimedia authoring tools such as Adobe Presenter, Adobe Captivate, Adobe Video Creator, Articulate Storyline, Articulate Studio ’13, and Camtasia.
• Proven experience with instructional design methodologies and adult learning principles.
• 2-5 years experience designing, developing and implementing interactive e-learning programs/courseware in a corporate setting.
• Must possess a well-developed design aesthetic.

Preferred:

• Experience in managing complex e-learning projects.
• Experience in using a number of SCORM-compliant software packages across different Learning Management Solution (LMS) platforms.
• A recognized e-learning developer qualification or a degree in Education, Instructional Design, or a related subject would be highly desirable.

Organization: Clarity Consultants
Contact Name: Kelli Downey
Address: 910 E. Hamilton Avenue, Campbell CA
Phone Number: 408-426-5832
Email Address: kdowney@clarityconsultants.com
Web Site: www.clarityconsultants.com
Job Title: Technical Writer Opportunity
Job Duration: 6 months
Start Date: ASAP
Location: Mountain View, CA. 100% on site.
Description:
We are working with our client in a Technical Writer to write various types of documentation, including how-to guides, references, manuals, or instructions and to create a next generation web site based on the client’s technologies.

In this role, you will:

• Create, develop and maintain the team web sites pages.
• Create project team sites pages and deliver to project manager requirements and specifications.
• Review and update technical specification documents, Owner’s Programming requirements documents (OPR), and/or technical design narrative documentation.
• Write technical documentations e.g. installation procedure manuals, Methods of Procedures documents (MOP).
• Review and update existing MOPs, how-to guide documents.
• Perform additional technical documentation tasks related to any of the following areas:
  • Developing of technical process documents with workflow diagrams, etc.
  • Writing MOP Method of process documents, as needed.
  • Write how-to documents.
  • Extract knowledge from engineer and document them as per requirements.

You will work with multiple sub-teams to:

• Write technical direction on product announcements, marketing brochures, advertisements, and marketing specifications.
• Meet with customer representatives, vendors, plant executives, or publishers to establish technical specifications.
• Create user documentation for a variety of material, including how-to guides, and instruction manuals.
• Ensure technical verbiage is easy to understand by the layperson.
• Gather information on their subjects in libraries and on the web.
• Prepare charts, graphs, or forms to go along with rough drafts.
• Write clear and concise policies and operational procedures.

Experience Required:

• Strong technical writing experience.
• Content Management Solution experience.
• Graphic Design (Photoshop, Illustrator) experience.
• Experience with all HTML5, CSS3 and JavaScript.
• Bachelor’s degree.

Preferred Skills:

• Proven ability to design and develop a web site based on the client’s technologies.
• Broad technical knowledge on a variety of topics including networking, software, web interfaces, and motivated to learn new technical concepts.
• An understanding of networking technologies is an asset.

To be considered for this project, please send an email to kdowney@clarityconsultants.com with the following:

1. Your resume.
2. Respond to each bullet point listed under “Experience Requirements” with your relevant skills and experience.

Please include reference#7312 in the subject line.

Organization: Aerohive Networks
Contact Name: Sharad Kolla
Address: 330 Gibraltar Drive, Sunnyvale CA
Phone Number: 408-510-6100
Email Address: skolla@aerohive.com
Web Site: www.aerohive.com
Job Title: Senior Technical Writer
Job Duration: Full time position
Description:
Aerohive Networks—the pioneer in controller-less Wi-Fi—reduces the cost and complexity of today’s networks with cloud-enabled Wi-Fi and routing solutions for medium and large enterprise headquarters, branch offices and teleworkers. Aerohive’s award-winning cooperative control Wi-Fi architecture, public or private cloud-enabled network management, routing and VPN solutions eliminate costly controllers and single points of failure. This gives its customers mission critical reliability with granular security, policy enforcement and the ability to start small and expand without limitations.

Aerohive Networks is the right place to be and now is the right time to join us and be part of our spectacular growth and success. We’re looking for the best and the brightest ‘A’ players who want to make a difference doing a job they love. Aerohive offers attractive compensation and excellent benefits. We even have a Fun Committee that supports various community causes.

We currently have an exciting opportunity for a dedicated, creative, senior-level technical writer with a solid understanding of the following network and wireless protocols and principles:

• Wireless LAN: SSIDs, QoS, 802.11n, VoIP
• Layer 2 switching: VLANs, STP, IGMP, and LLDP
• Network technologies like IPv4 and IPv6, DHCP, DNS, PPPoE, IPsec VPNs
• Authentication: RADIUS, Active Directory, LDAP, Open Directory, 802.1X/EAP
• Basic dynamic routing protocols: BGP, OSPF, and RIP
• Security: Stateful firewalls, DoS prevention, rogue detection and mitigation

You will have to combine theoretical networking and wireless knowledge with hands-on testing of product features to produce excellent technical documentation and contribute to the design and development of the features you are documenting.

Responsibilities:

• Document Aerohive router, wireless access point, switch, and VPN concentrator products. Your writing must explain what Aerohive technology is, and why, when, and how to use its various features.
• Create new content and update existing content in configuration guides, online context-sensitive Help systems, CLI Help, error messages, release notes, and QuickStarts, all created for customer consumption.
• Work primarily on-site at our headquarters in Sunnyvale, California

Qualifications:

• BA in English or BS in Computer Science with several years of technical writing experience.
• Proficiency using Adobe FrameMaker, MadCap Flare, and Microsoft Word.
• Familiarity with Adobe InDesign, Illustrator, and Acrobat.
• Strong writing skills, solid command of English grammar and punctuation (Do you know the difference between gerund and infinitive phrases?), and an ability to adapt to our writing styles.
• The ability to create and/or update technical line illustrations using Illustrator is a plus.
• Fearlessness and enthusiasm when learning new technologies.
• Please be prepared to provide writing samples if asked.

To apply, go to this web page.

Organization: The Mosaic Company
Contact Name: Jill Howard
Address: 3160 Crow Canyon Place, Suite 250, San Ramon CA
Phone Number: 925-785-1107
Email Address: jillh@themosaiccompany.com
Web Site: themosaiccompany.com
Job Title: Curriculum Developer/Instructional Designer
Job Duration: Ongoing
Location: San Ramon CA
Description:

Instructional Design Consultant
(Location is in San Ramon, CA and Nationwide Travel Opportunities)
The Mosaic Company works closely with each client to analyze specific business needs, corporate culture, infrastructure, and performance gaps before designing and developing an advanced, custom, performance-improving training solution. Our services include consulting, development of e-learning, blended learning, instructor-led training, simulations/animations, and applications. Our expertise in instructional design and content development allows us to specifically tailor programs to our clients’ specifications.

Primary Responsibilities:
Mosaic is looking for an experienced Instructional Design Consultant who can create user documentation and training materials for either instructor-led training (ILT) or web-based training (WBT). We want you to be able to write learning objectives, create storyboards and course outlines, develop content working with subject-matter experts and existing documentation, and write course assessments.

Essential Duties & Responsibilities:

• Understand target audiences to assess needs and design course curriculums.
• Develop content leveraging knowledge of the e-learning process and design methodologies.
• Effectively collaborate with subject matter experts, technical staff, project teams, and trainers to develop topical information into a final product.
• Develop clear, precise, and elegant technical courseware for the various audiences that use and develop our product suite.
• Provide necessary feedback and recommendations based on instructional design knowledge and expertise.
• Meet deadlines while working independently or in a team environment.

Key Competencies:

• Adaptable: Ability to effectively adapt to changing needs and priorities while maintaining a positive attitude with a focus on client success.
• Collaborative: Exceptional interpersonal skills that are leveraged to build relationships and trust with internal and external stakeholders.
• Resourceful: Ability to persevere under tight deadlines and a rapidly changing environment to develop and deliver innovative solutions.

Preferred Qualifications:

• Degree in Instructional Design, Technical Writing, Communications, or English.
• Demonstrated 3-5 years experience with developing training-related content for external customers.

Please send your resume along in Microsoft Word format to jobs@themosaiccompany.com.