Organization: Webuild Services LLC
Contact Name: Michael DeSafey
Address: PO BOX 189, Lincoln CA
Phone Number: 916-677-1428
Email Address: mdesafey@webuildstaffing.com
Web Site: www.webuildstaffing.com
Job Title: Communications / Marketing Director
Job Duration: Full-time Permanent
Description:
Webuild (www.webuildstaffing.com) is seeking Communications / Marketing Director to lead a long term, greenhouse gas (GHG) reduction marketing and technical study campaign throughout the Asian and Chinese Marketplaces.

This would be a high profile, country leadership role in cooperation with Asian governments, in which the individual will have direct responsibility for development of climate change mass media campaign efforts and technical studies to over 1 billion consumers through television, internet, mass email, public events, and celebrity endorsements to reduce greenhouse gas emissions significantly throughout the region.

Based either in San Francisco, California and/or Beijing, China; the ideal individual would have 8+ years of related work experience leading climate change and specifically GHG reduction campaigns that create public awareness and influence behaviors to create the political will to reduce the effects of greenhouse gas emissions on the environment.

Must have the abilities to manage climate change research/ carbon footprint public studies, identify strategic opportunities, develop partnerships, implement media campaigns (social media, print advertising, TV commercials, etc..), interact with governmental officials and measure the effectiveness of campaign efforts throughout the region on public transportation, industrial consumption, alternative energy, sustainable farming, and energy use reductions strategies as related to greenhouse gas emissions. The program will have access to significant, existing media contracts and delivery platforms within country’s targeting approximately 1 billion consumers daily.

Additional responsibilities will include the development of the strategic plan of action around the existing program protocols, conducting fund raising efforts, writing grants, developing marketing materials, securing media contracts and networking with senior level stake holders (i.e. country directors, celebrities, political operatives, etc.) to effectively develop and publicize the campaign for overall success.

Requires a degree in Environmental Studies, Business Administration, Marketing, Advertising, Communications or related discipline. MBA Preferred. Must have previous Asian marketplace and/or strong mass media campaign program management experience.

For consideration please forward resume or contact directly:

Webuild Services LLC / Webuild Staffing
PO Box 189
Lincoln, CA 95648
Phone: 916-677-1428
Fax: 916-677-1478
Email: jobs@webuildstaffing.com
www.webuildstaffing.com

Note: Priority consideration will be given to applicants that apply for position through our corporate website at www.webuildstaffing.com.

Organization: Aerotek
Contact Name: Daniel Oglivie
Address: 2440 Camino Ramon, San Ramon CA
Phone Number: 925-983-3338
Email Address: doglivie@aerotek.com
Web Site: www.aerotek.com
Job Title: Technical Writer
Job Duration: 12 months
Description:
We are looking for someone with experience with oXygen XML editor, Doxygen, DITA and C++. Our API is web services-based and our SDK is written primarily in C++. We need someone who can understand the SDK code and add to it or document around it via comments (for extraction using Doxygen).

The primary deliverables include:
Quarterly/Semi-Quarterly releases of the SDK Programming Guide
SDK Quick Start Guide, which are written in DITA XML.
Quarterly/Semi-Quarterly releases of the SDK Reference, which are generated using Doxygen.

Organization: Dolby Laboratories
Contact Name: Frank Buffum
Address: 999 Brannan St, San Francisco CA
Phone Number: 415-645-5189
Email Address: fzb@dolby.com
Web Site: www.dolby.com
Job Title: Technical Writer
Job Duration: 2-month contract
Description:

Serves project as an interdepartmental point person on planning and executing all customer-facing documentation activities, filling in for a staff writer on leave.

Works with subject matter experts in San Francisco, and other Dolby offices worldwide to develop and coordinate approval of task-based information that is structured to maximize reusability.

Creates, revises, edits, and designs technical instructions, illustrations, and test documentation. Final deliverable formats include HTML, PDF, and fill-in forms.

Essential Functions

• Writes and illustrates English-language technical documentation for distribution to Dolby licensees, in collaboration with product development teams.
• Conducts up-front analysis, develops formal use cases, and develops task-based documentation.
• Develops documentation plans and manages related tasks in project team’s schedule.
• Establishes understanding and consistent use of processes, tools, inputs, and outputs among all contributors.
• Coordinates reviews, implements comments, facilitates discussion among stakeholders to resolve discrepancies in technical content.
• Conforms to standards and processes for content structure, stylistic conventions for writing and illustrating, publishing methodologies, and related tools and infrastructure.
• Plans and executes handoff of project to the staff wrter upon the writer’s return from leave.

Knowledge, Skills, Experience, and Education

• Experience designing and writing content using XML, DITA, and content management systems. Further skills in information architecture, XSLT, XSL-FO, OT, HTML, and CSS are welcome.
• Experience using minimalist writing and structured authoring principles to maximize searchability, filtering, and content reusability across delivery types, products, and versions.
• Coursework and/or professional experience with audio/video codecs and production, hardware, software, or broadcast technologies are helpful but not required.
• Experience with OxygenXML; Visio; Hansoft; Perforce; software/hardware user interfaces; localization and internationalization of technical communications.

Organization: APN Software Services Inc.
Contact Name: Abdul
Address: 39899 Balentine Drive, Suite 385, Newark CA
Phone Number: 510-857-5758
Email Address: abdul@apninc.com
Web Site: www.apninc.com
Job Title: Technical Writer
Job Duration: 3 months
Description:
Our client has multiple WiFi-related products/solutions which are targeted to release in January, 2015.

We are looking for a Technical Writer to help us to write the User Guide, Installation Guide, etc.

Some engineering and technical documents are available for reference.

Knowledge of Big Data and WiFi will be very helpful.

Organization: Clarity Consultants
Contact Name: Kelli Downey
Address: 910 E. Hamilton Avenue Suite 400, Campbell CA
Phone Number: 1-800-330-6558
Email Address: kdowney@clarityconsultants.com
Web Site: www.clarityconsultants.com

Job Title: Technical Writer
Job Duration: 3 months initially and me be extended with additional projects
Job Location: Mountain View CA. Local candidates only.
Three days onsite with ability to work from home two days a week.
Start Date: December 1st

Description:
We are working exclusively with our client in identifying a Technical Writer to work with the eDiscovery Platform Information Development Team to produce Section-508-compliant alt-text for images in the common document source (FrameMaker 10).

In this role, you will:

• Proofread/edit content for the next release in February, as well as help the team QA PDFs and Help files.
• Type text for images utilizing FrameMaker. After this, starting around January 15, 2015, you will be responsible for testing the links and seeing if the instructions work. These instructions are for Section 508 compliance.
• Work with cross-functional teams to develop documentation according to the documentation plan and project schedules set by the Manager and Senior Principal Writer.
• Meet deadlines and manage deliverables in a fast-paced Agile Scrum Engineering environment.

Experience Required:

• Bachelor’s degree.
• 5+ years of experience developing information and writing for end-user audiences in an enterprise software environment.
• Experience producing Section-508-compliant content is required.
• Must have experience producing compliant content (such as alt text for images).
• Experience creating and maintaining FrameMaker templates and working in FrameMaker.
• Experience in Enterprise Software organizations that produce a variety of end-user materials, writing/editing in one content source, publishing to multiple information sources.
• Excellent command of the English language, and strong communication skills with attention to detail as demonstrated through writing samples.
• Background check and drug test required if selected.
• Expertise with industry standard tools such as FrameMaker, Adobe Acrobat Professional, help authoring systems.

Preferred Skills:

• Experience with archiving and/or eDiscovery highly desirable, or with products that have user interfaces with crawler/indexer services.
• Experience installing and QAing your own product installation is highly desirable.
• Proficiency in HTML, familiarity with XML tags and Frame-to-XML conversion/automation practices is a plus.
• Versioning and revision control software, graphics, Help authoring environments, and XML-based authoring systems as also nice to have.

To be considered for this project, please send an email to kdowney@clarityconsultants.com with the following:

1. Your resume.
2. Respond to each bullet point listed under “Experience Requirements” with your relevant skills and experience.

Please include reference#7672 in the subject line.

Organization: Analysts International Corporation
Contact Name: Nathan Warstler
Address: 2410 Camino Ramon, San Ramon CA
Phone Number: 925-400-6744
Email Address: nathan.warstler@analysts.com
Web Site: www.analysts.com
Job Title: Biometrics Process Document Writer
Job Duration: 12 months
Description:

Essential Duties and Job Functions:

• Assists in developing and updating procedural documents such as SOPs, works instructions and best practices guidelines for the Biometrics department in-line with regulatory requirements and Gilead internal document standards.
• Contributes to other non-regulatory writing activities as required.
• Works directly with Subject Matter Experts to update and/or develop new SOPs and procedures.
• Works collaboratively with functional contributors (clinical, biometrics, safety team, regulatory compliance, etc.) to gather and incorporate review comments on new procedural documents.
• Works independently with minimal direction from Manager in Biometrics Standards group.
• Participates in both group and moderately complex Company-wide process improvement and development initiatives.
• Helps develop Biometrics department change communication emails, and training materials.

QUALIFICATIONS

Specific pharmaceutical:

• Typically requires a BA degree and minimum 10 years of relevant experience within clinical R&D or regulatory affairs such as pharmaceuticals/biotechnology, which includes 5 years of relevant experience in writing procedural documents.

General scientific:

• Typically requires a BA degree and minimum 10 years of relevant experience or a MS degree and minimum of 8 years of relevant experience or a PhD, MD, or DVM degree and minimum 4 years of relevant experience.
• Demonstrated success in the preparation of various process documents.
• Highly developed and proven process development writing skills.
• Excellent verbal communication skills.
• Knowledgeable of regulatory document requirements/guidelines.
• Understands moderately complex document management, authoring and publishing tools and their applicability for workflow efficiency.
• Well-developed computer skills including proficiency in Word, PowerPoint, and Excel.
• Use of project management tools and graphics packages also desirable.

Organization: Kenandy Inc
Contact Name: Stewart Florsheim
Address: 303 Twin Dolphin Drive, Suite 500, Redwood City CA
Phone Number: 650-641-8987
Email Address: stewart@kenandy.com
Web Site: www.kenandy.com
Job Title: Senior Technical Writer
Job Duration: Permanent
Description:

Do you want to produce technical content such as Online Help, Implementation Guides, and System Administrator materials that take advantage of the latest media and strategies?

Kenandy is a growth company that creates cloud-based ERP software for companies that design, manufacture, and distribute products. The product is developed on the Salesforce1 Platform.

We’re looking for a versatile Senior Technical Writer who can help us initiate and develop:

• Business user materials (including Online Help, User Guides, videos, and self-paced training).
• Internal and external-facing documentation (including System Administrator, Implementation, and Best Practices Guides).
• Community “conversations” and blogs.

Most of the content will be managed through a single-source development tool (Madcap Flare), and will be output to the Web and PDF. The content will be distributed through several channels including the online Kenandy Community.

Job requirements:

• Experience working with any aspect of ERP software or business applications, e.g., financial or manufacturing management, is REQUIRED.
• At least 5 years technical writing experience for a software company.
• Appreciation of the challenges and ambiguity involved in documenting early-stage products.
• Ability and desire to work hands-on with the software as it is being developed.
• A great communicator with excellent writing and information design skills, and proven abilities in project management.
• Working knowledge of Madcap Flare, Camtasia, GitHub, or similar technologies.
• BA in Technical Writing, English, Business, or related field.

Organization: Medallia
Contact Name: Matt Frost
Address: 395 Page Mill Road Suite 100, Palo Alto CA
Phone Number: 209-483-1978
Email Address: mfrost@medallia.com
Web Site: www.medallia.com
Job Title: Senior Technical Writer
Job Duration: Full-Time
Description:

Medallia is on a mission to help large companies transform the way they do business with their customers. Our product captures customer feedback across multiple channels including social, mobile, web and SMS, and puts this feedback in the hands of the right people in the organization to drive improvements, from the C-Suite to the front-line. Medallia is the fastest growing customer experience software provider, and we serve many of the world’s most admired brands including Four Seasons, Nordstrom, GE, The LEGO Group, Wells Fargo, Verizon, and more.

We are looking for a creative and passionate communicator to own and expand our product documentation. The Senior Technical Writer will be a member of Product Enablement and plan, create and update product documentation and help systems to enable effective configuration, administration, and use of Medallia.

TC Camp isn’t an STC Silicon Valley chapter meeting, but it’s an event you won’t want to miss. This is a free tech comm conference held at Mission College in Santa Clara. This year two of the STC SV chapter members will be leading morning workshops (Marta Rauch on mobile, Tom Johnson on APIs), and the STC SV chapter will have a booth at the conference.

As an unconference, TC Camp consists largely of ad-hoc discussions about topics the attendees are interested in, with self-guided leadership and direction within the discussion groups. Here’s a bit more from the TC Camp website:

TC Camp is an Unconference focused on Technical Communications issues, skills, challenges, and the various applications used by technical communicators.

The purpose of TC Camp is to provide a local conference for technical communicators that is driven by the members of that community–writers, editors, designers, and the people who support them.

For details, see tccamp.org. (Note that while the unconference is free, there is a marginal fee for the morning workshops.)

Workshop: API Technical Writing

Date:	Friday, January 23rd, 2015
Time:	9am to 4pm
Location:	Room “Araujo Tech Talk”, level 1, 1295 Charleston Rd, Mountain View, CA 94043 (Google Maps: https://goo.gl/maps/yW1hu)
Cost:	None. The course is given free of charge, sponsored by Google and the STC Silicon Valley Chapter.
Instructor:	Sarah Maddox
Registration:

Workshop Description

This is a practical course on API technical writing, consisting of lectures interspersed with hands-­on sessions where participants will apply what they have learned. The focus will be on APIs themselves as well as on documentation, since technical writers need to be able to understand and use a product before they can document it.

The course will include the following sessions:

• Lecture: Introduction to APIs, including a demo of some REST and JavaScript APIs.
• Hands-­on: Play with a REST API and a JavaScript API.
  Lecture: JavaScript essentials.
• Hands­-on: Use JavaScript to exercise the sample JavaScript API in a more in­depth manner.
  Lecture: The components of API documentation.
• Hands­-on: Generate reference documentation using Javadoc.
  Lecture: Beyond Javadoc ­ other doc generation tools.

Catering

We will provide lunch, and morning and afternoon refreshments. Please inform us of any dietary restrictions you may have.

What to bring

Bring your own laptop with a WiFi connection and power cable. Please install the following software before the workshop.

Install the Java JDK

You’ll need a current version of the Java SE JDK –­ the latest version of Java SE 7 is fine. (At time of writing, this is 7u71/72.) Make sure you have the JDK (development kit), not just the JRE (runtime environment).

To check whether you have Java, run the following in a command window:

• On Mac OS X, run:

  /usr/libexec/java_home

  You should see something like this, assuming your JDK is version 7 (also known as 1.7):

  /Library/Java/JavaVirtualMachines/jdk1.7.0_67.jdk/Contents/Home

• On Windows, run:

  echo %JAVA_HOME%

  You should see a directory path that includes the letters ‘JDK’, something like this:

  C:\Program Files\Java\JDK7

If you don’t have the JDK, download and install it. Useful guides:

A JDK installation guide on dummies.com.

The Atlassian Confluence guide to installing Java is applicable for general JDK installation too.

Oracle’s JDK installation instructions: Windows and Mac.

Install a text editor of your choice

If you don’t have a preference, try Komodo Edit. (Komodo Edit is a free, open source edition of the full Komodo IDE.)

Install Eclipse

It will be handy to have Eclipse, a free and open source IDE (integrated development environment). The “Eclipse IDE for Java Developers” is a good one to have.

Install Chrome

Chrome browser has some useful development tools. A different browser is fine too, if you’re comfortable with its web development tools.

Prerequisites

This course assumes that you have some experience as a technical writer in the software industry, and are interested in moving into API documentation. You’ll need a working knowledge of web pages and HTML, and an acquaintance with CSS. It will be useful if you have a basic understanding of programming. Recommended reading before the course:

For overviews of API technical writing: The September 2014 edition of the STC’s intercom magazine.

For a quick introduction to JavaScript: The JavaScript Tutorial from w3schools.com.

Questions?

If you have any questions about the workshop, contact Sarah Maddox (the instructor) at sarahmaddox@google.com.

About the instructor

Sarah Maddox is a technical writer in Google’s Developer Platforms team, writing the documentation for the Google Maps APIs and the Android Location APIs. She’s also worked at Atlassian and many other organisations around the world. With fifteen years’ experience as a technical writer and ten as a software developer, Sarah specialises in making words and code play nicely together. She also has a strong belief that chocolate solves many a tech comm problem.

Blog: ffeathers.wordpress.com
Twitter: @sarahmaddox
Google+: +sarahmaddox

Workshop Registration

Note that the workshop capacity is 110 people. Registration is first-come, first-served. Once we reach capacity, registration will be closed and a wait list will be enabled. If you register and wish to cancel later, log into EventBrite and cancel your order.

For questions, contact progmgr@stc-siliconvalley.org.

Most documentation today is passive: everyone sees the same documentation, and it could just as effectively be printed in an O’Reilly book and distributed that way.

We know so much about both the documentation and the user; we should be able to do better. “Reactive documentation” morphs and changes based on who the user is, and what their most recent actions were.

In addition to exploring strategies for reactive documentation, we’ll also explore ReadMe.io, and how it can help you with documenting APIs.

About the presenter

Gregory Koberger is the founder of ReadMe.io, which provides collaborative developer hubs for companies or projects. He has previously worked at Mozilla, Greylock, and numerous startups. You can learn more about Greg at gkoberger.net.

Meeting details

Date: January 12, 2015
Networking/social time: 6:00-7:00pm
Presentation time: 7:00-8:00pm+
Location: IHOP Restaurant, 4200 Great America Parkway, Santa Clara, CA 95054
Cost: Free

Note: You don’t have to be an official STC member to attend the meetings.

Our December meeting will be a get-together at Chevys Fresh Mex in Mountain View, starting at 6pm. This is a great time for you to interact with other tech comm professionals in the area. Find out more about everyone, what their experiences are like, what tools they’re using, the challenges and opportunities they face — all in an informal, fun atmosphere. There won’t be a presentation during the meeting. It’s all relaxed social interaction.

Order whatever food and soft drinks you want — the chapter will pick up the bill. (The only exception is alcohol, which you have to pay for yourself.) You can even browse the menu now and start planning your dinner. Dinner at Chevys is a chapter tradition, one that is always well attended.

Here are the details:

Date: Monday, December 15
Time: 6pm to 9pm
Location: Chevy’s in Mountain View
Address: 2116 West El Camino Real, Mountain View, CA 94040 (Map)

Note: You don’t have to be an official chapter member to attend. Guests, visitors, and friends are welcome.

When: DECEMBER 13, 2014
Where: Pickup/Dropoff @ IHOP, Great America Pkwy
Santa Clara, CA
Pickup Time: 10:00 am
Dropoff Time: 5:00 pm
Cost: Members – $5.00
Cost: Non-Members – $15.00

We will visit the Tuscan-style Clos La Chance Winery where we’ll try an upgraded Club Member tasting with an optional behind the scenes tour to see the production area, bottling line, and barrel room. You’ll receive a 20% discount on any wine purchases.

We will enjoy a picnic lunch of sandwiches and salads inside the Grand Salon or out on the terrace.

We’ll move on to Sycamore Creek Vineyards. We’ll taste their awardwinning wines. SCV grows most of their own grapes and makes a variety of great wines.

We’ll end with Kirigin Cellars. We’ll taste their famous dessert wine Vino de Mocca.

Have you ever wondered what API technical writers do, and how they go about it? Perhaps you’d like to move into developer-focused documentation
yourself, and need some tips on getting started.

Join us to discuss what an API is and explore some easy-to-use APIs that you can play with later yourself. Examine examples of API documentation, pick up a few useful tools, and grab some ideas on getting started in this field. It’s an exciting and rewarding area of technical communication.

About the presenter

Sarah Maddox is a technical writer at Google in Sydney. With fifteen years’ experience in technical communication and ten as a software developer,
she’s a dab hand at making words and code play nicely together. She has a strong belief that chocolate solves many a tech comm problem.

Web: ffeathers.wordpress.com
Twitter: Sarah Maddox

Meeting details

August 25, 2014 at 6:00 PM
IHOP Restaurant
4200 Great America Parkway
Santa Clara, CA 95054-1210
408-980 8887

If you are interested in learning more about API documentation, check out the September 2014 issue of Intercom, the STC monthly magazine, which focuses on API documentation.

Go to http://intercom.stc.org/wp-content/uploads/2014/08/IntercomSept_WEB.pdf and download the PDF.

Be sure to read the articles by Tom Johnson (page 4) and Nathaniel Lim (page 25) both of whom are valued members of STC Silicon Valley Chapter. Great job, guys!

Organization: A9.com
Contact Name: Rick Nakashoji
Address: 130 Lytton Ave, Suite 300, Palo Alto CA
Phone Number: 650-331-2723
Email Address: ricknaka@a9.com
Web Site: www.a9.com
Job Title: Senior Technical Writer
Job Duration: Regular, Full-Time
Description:

a9.com an Amazon company, creates powerful, customer-focused search and advertising solutions and technologies. Our CloudSearch team builds and operates an AWS service that enables customers to easily search large data sets at high speeds. Customers simply provision a search domain, add data, then send queries. CloudSearch automatically scales, providing customers with easy to use search across the globe.

As a Senior Technical Writer, you will have the exciting opportunity to work with a stellar technical team to produce product documentation in a cross-functional, distributed environment. Amazon.com is deeply committed to be a leader in the web services marketplace, and one of the key measures of success is to support the vibrant developer community that consumes the AWS products. Our technical documentation plays a vital role in getting our customers up and running quickly and making sure that the details of our products are clearly described, easy to consume, and easy to follow.

The ideal candidate has a technical background that enables him or her to easily interact with software developers and has a demonstrated ability to deliver high-quality technical documentation.

Key Responsibilities:

• Write and produce documentation for web services, SDKs, and API libraries
• Independently follow designs and standards to develop and deliver documentation for Amazon CloudSearch
• Write or manipulate code samples to support documentation
• Conduct peer edits for grammar, style, and form
• Help define writing projects
• Help assess market feedback on adoption of our services

Basic Qualifications:

• A minimum of 5 years in a technical writing or lead writing role
• Experience using technical style guides
• Proven experience planning, writing, and delivering developer-oriented documentation
• Experienced using multiple documentation tools to develop base templates and manipulate output styles
• Experience working with a programming language such as C#, Java, or Python
• Experience with XML-based publishing systems
• Experience working directly with development teams

Preferred Qualifications:

• Degree in English, Technical Writing, or related field highly desirable
• Strong grammar skills
• Experience in the areas of web search or enterprise search products
• A thorough understanding of software development (SDLC)
• Some experience with web services and related technologies a plus
• Previous experience working in an agile programming environment a plus
• Passion to thrive in a fast-paced, ever-changing environment
• A proactive and open-minded attitude to resolving problems and delivering results
• A high attention to detail
• Strong interpersonal skills

Organization: Trilyon, Inc.
Contact Name: Carolyn Joshua
Address: 10131 Linda Ann Place, Cupertino CA
Phone Number: 408-799-9082
Email Address: carolyn@trilyonservices.com
Web Site: www.trilyonservices.com
Job Title: Technical Writer
Job Duration: Long term
Description:

Trilyon Inc. is looking for a Technical Writer for it’s client in the Bay Area. This is a long term contract in one of the best companies in Bay Area. You will have the opportunity to work on new technologies.

Education: Engineering, English or other degree (or equivalent work experience as a tech writer)

Tools: DITA experience on at least one job (training or experience with structured authoring would be considered), FrameMaker experience, CMS or some form of version control.

Software documentation experience in one or more of the following (marketing experience is not an equivalent):

• Compute (servers), for example BMC, HP, Intel, IBM, Dell, etc.
• Networking, for example, Brocade, Juniper, Arista, etc.
• Storage, for example, NetApp, EMC, Hitachi, Arkologic, etc.
• Virtualization, for example, VMware, Hyper-V, Red Hat KVM, etc.
• Converged infrastructure stacks, for example, NetApp, VCE, etc.

Nice to have experience: Developing and/or creating online help, OpenStack or other open source software.

Organization: Intacct Corporation
Contact Name: Jeanette Britton
Address: 300 Park Ave. #1400, San Jose CA
Phone Number: 408-990-2251
Email Address: 356.Intacct@hiredesk.net
Web Site: http://us.intacct.com/careers
Job Title: Technical Writer
Job Duration: Full-Time
Description:
Intacct makes small and midsized businesses (SMBs) and CPA firms more productive and improves company performance by providing award-winning cloud computing financial management and accounting applications. We are the preferred provider of financial applications for AICPA (the trade association of the accounting profession) and focus only on one thing – delivering the most comprehensive cloud financial management system to over 8,500 organizations from startups to public companies. Hundreds of leading CPA firms and Value Added Resellers offer Intacct to their clients. As the fastest growing leader in this space with a strong focus on customer satisfaction, we value the individuality, ingenuity and originality each employee contributes. The talent and drive of our employees is a key to our continued success.

Intacct has been named one of the “Best Places to Work in 2015” by Glassdoor Employee’s Choice Award, a “Best and Brightest Companies to Work For” in the San Francisco Bay Area, a “Top Workplaces for 2014” by the Bay Area News Group for the fourth consecutive year, and a “Best Places to Work in the Bay Area for 2014” by the Silicon Valley Business Journal. In addition, Intacct’s CEO was named Glassdoor’s Highest Rated CEO for 2014 in the SMB category. Intacct is seeking top talent, motivated to help businesses and CPA firms achieve their business goals. Intacct looks forward to talking with you about being a part of our success.

“It is incredibly gratifying to be a part of an organization where everyone is committed to the success of our customers, our partners, and our fellow workers. We are honored to be recognized for the fourth year as one of the Top Workplaces in the Bay Area and are committed to fostering an environment where employees feel valued and part of a great team. This award, and our rapid growth, is reflective of each individual’s dedication at Intacct and our overall commitment to excellence.”
– Robert Reid, CEO

Job Description:
Working as part of Intacct’s Documentation team, the Technical Writer will create, plan, and deliver content for Intacct’s web-based accounting software.

The Technical Writer will focus on making Intacct’s customers and partners more successful by delivering content for complex features, workflows, and systems. The Technical Writer will determine how to best support a user’s ability to learn and self-service their information needs, using a mixture of in-product help, onscreen text, and comprehensive technical guides. The Technical Writer will work on cross-functional teams, where they will use their background in content planning, user interface, and accounting to contribute to feature development from the ground up.

As part of a team of writers, the Technical Writer will collaborate, innovate, and have fun, while delivering world-class content.

Job Responsibilities:

• Deliver high-quality content that empowers customers and partners to learn, implement, and use key areas of the Intacct application
• Deliver content through a variety of methods including onscreen text, context-sensitive help, and technical guides
• Participate in strategic and tactical efforts to redesign and augment Intacct’s content to provide outstanding and comprehensive learning opportunities for our customers
• Support the information needs of both technical and accounting audiences
• Research material through hands-on experience, interviews with subject matter experts, and collaboration with colleagues and customers
• Participate in all aspects of documentation development from planning through release
• Develop new content and maintain existing content, within a quarterly release cycle

Job Requirements:

• BA/BS degree
• 4+ years experience as a technical writer
• 2+ years writing for a technical or developer audience
• Direct experience with accounting applications is highly desired
• Experience writing online help, as well as structured technical guides
• Proficiency with online help tools; MadCap Flare preferred
• Ability to work individually in a fast-paced environment
• Demonstrated ability to plan, write, and edit within tight deadlines

Intacct Corporation is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment, as Intacct Corporation does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, state, or local law.

Organization: Supermicro
Contact Name: Douglas Herz
Address: 980 Rock Avenue, San Jose CA
Phone Number: 408-503-8000
Email Address: douglash@supermicro.com
Web Site: www.supermicro.com
Job Title: Marketing Technical Writer
Job Duration: Full Time / Permanent
Description:

Summary:
A BA/BS in Computer Science / EE and 5-7 years’ experience writing technical documentation, customer success stories, editorials, presentations, and other written technical materials for computer hardware, storage, server or memory based products and solutions. The technical writer will create, edit, update, and author highly technical documentation for existing and new products and solutions, working with internal and external information providers. Technical writer will create, format, and arrange production (including printing) and distribution (including web posting and physical distribution) of output. Technical writer will document their work and create projects plans, work flows, and templates/style guides as appropriate. Experience with graphics, database programs, desktop productivity and visualization tools, web, and MS Project.

Essential Duties and Responsibilities:

• Provide technical writing or editing support in the development of technical, engineering, and logistics products
• Collect, organize, and edit information for white papers, solution briefs, technical articles, editorials, sales training materials, customer success stories, presentations, proposals, web pages, special reports or other related technically oriented customer deliverables and documents
• Work with all levels of management, technical personnel, authors, salespeople, partners, customers, and subject matter experts across various locations to define documentation content, guidelines, specifications, and development schedules
• Ability to communicate with technical and non-technical personnel at various levels in the organization; able to communicate technical information in a clear and concise manner
• Must be self-motivated, work independently or as part of a team, able to learn quickly, meet deadlines and demonstrate problem solving skills
• Ability to work under pressure and handle multiple projects and responsibilities concurrently
• Prepare required documentation in appropriate formats
• Ensure documents with hyperlinks and automatic Table of Contents functions properly
• Review and analyze the data and user requirements to ensure that documentation is clear, concise and valid
• Perform substantive editing that ensures document organization and quality
• Ensure documents follow the appropriate style guide and may develop documentation, templates, and style guides
• Confirm the adequacy of material submitted for publication or final product quality
• Work with external parties such as printing companies, translators, logistics, and others to assure timely production and delivery of work output
• Assist in staff support issues
• Expert understanding of graphics, multimedia, database programs, desktop productivity and visualization tools, web, and MS Project

Qualifications:

• Well established background in documenting computer hardware, software, storage, server, solution, or electronic component products and related services.
• Ability to understand complex technical products and write for a variety of audiences in a clear, concise, consistent writing style
• Strong verbal communication skills
• Strong attention to detail, time management, organizational and project management skills, and ability to manage multiple projects to meet tight deadlines
• Ability to quickly and easily extract information from busy technical personnel
• Expert with word processing, multimedia, web, productivity, office, and publishing tools
• Technical writing samples must be provided by the candidate

The listed duties and responsibilities are intended only as illustrations of those that may be assigned and/or performed. Other duties and responsibilities may be assigned from time to time, at the discretion of management. This job description does not constitute an employment agreement and is subject to change by the employer at its discretion. Employee understands and agrees that he/she is employed on an “at will” basis. This job description supersedes any previous versions.

Job Code: SC14106
Area of Interest: Marketing
Location: San Jose, United States

To apply, to go http://www.supermicro.com/applyjob/view.aspx?id=SC14106 and click Apply.

Supermicro® (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and Embedded Systems worldwide. Supermicro is committed to protecting the environment through its “We Keep IT Green®” initiative and provides customers with the most energy-efficient, environmentally friendly solutions available on the market.

Organization: Clarity Consultants
Contact Name: Kelli Downey
Address: 910 E. Hamilton Ave. #400, Campbell CA
Phone Number: 800-330-6558
Email Address: kdowney.jobpost@clarityconsultants.com
Web Site: www.clarityconsultants.com
Job Title: Technical Writer
Job Duration: Contract, 6 months
Job Location: Palo Alto CA
Start Date: Mid January
Description:

We are working closely with our client in identifying a Technical Writer to develop, write, and revise technical documents and documentation sets. You will serve as a lead writer for moderately complex group solution documents and organize meetings when possible to work with the team on technical projects. You will regularly participate in product and project team meetings when needed.

Experience Required:

• Must have BA/BS, or equivalent experience, and 3-7 years of related experience
• Must have a fundamental understanding of the networking field and of technical writing
• Must have the ability to identify information needs of a target audience and organize and develop a documentation plan that addresses those needs
• Must have previous successful completion of several major writing projects
• Must have the ability to solve a wide range of moderate to difficult problems related to the creation of documentation sets in creative and practical ways
• Must have excellent writing and analytics skills
• Degree in Technical Writing, English, Journalism, or Computer Science preferred but not required

To be considered for this project, please send an email to kkdowney.jobpost@clarityconsultants.com with a Word version of your resume. Please include reference#7746 in the subject line.

About Us:
Clarity Consultants is the leading provider of consultants for corporate learning and development and technical communications. For more than 20 years, organizations have turned to Clarity to deliver talent to help expedite critical projects. We are passionate about delivering the best L&D and Technical Communications solutions for our clients, we understand training and development, and we know the value that experience brings to the overall success of a project.

If the above opportunity is not for you and you are a learning and development or technical documentation professional, please register on our website at www.clarityconsultants.com.

Find us on Facebook: http://www.facebook.com/ClarityConsultants
Follow us on Twitter: @ClarityLnD, @ClarityTechComm

Keywords: tech writer, documentation specialist, technical writing, technical communications, technical writer