Organization: San Francisco State University
Contact Name: Neil Lindeman
Address: 1400 Holloway Ave, San Francisco, CA 94132
Phone Number: 650-866-5364
Email Address: lindeman@sfsu.edu
Web Site: http://english.sfsu.edu/content/technical-professional-writing-instructor
Job Title: Lecturer, Technical & Professional Writing program, SF State
Job Duration: August 27, 2018 – January 4, 2019
Description:

The Technical & Professional Writing program at San Francisco State University invites interested professionals to share their expertise with our students. We are recruiting a Lecturer to teach an upper-division course, TPW 480: Writing Technical Documentation, during fall semester 2018.

The course is delivered fully online. It teaches students to design and develop standard types of technical documentation such as project plans, process descriptions, procedures, tutorials, and usability tests.

More about the 480 Lecturer position, including information about how to apply: http://english.sfsu.edu/content/technical-professional-writing-instructor.

To all job-seekers and hiring managers (or those representing them), there’s an untapped resource you may want to check out. The STC Jobs BA bulletin has been active in its current form for over 20 years, and it might just be your ticket to the candidate or role you’re hunting.

To subscribe to the list, follow the link below:

Or for more information, including how to submit a job listing, simply take the URL above and change “/list/” to “/webpage/”.

See also the other resources available to STC members at our Employment Services Directory.

Organization: Expert Support
Contact Name: Laura Lyon
Address: 5150 El Camino Real, Los Altos, CA 94022
Phone Number: 650-941-9778
Email Address: llyon@expertsupport.com
Web Site: http://expertsupport.com
Job Title: Senior Technical Writer
Job Duration: One year +
Description:

Are you a superb technical writer who loves explaining complex APIs to software developers?

Are you skilled at working with software engineers who create APIs?

Do you have excellent examples of clear API documentation and code samples in your portfolio?

Do you thrive working with responsible, transparent professionals who love what they do?

Founded in 1990, Expert Support provides professional technical communications services to leading Silicon Valley companies. Check out www.expertsupport.com to learn more about us.

We are actively looking for technical writers to fill immediate assignments for onsite work in Cupertino, Mountain View, Sunnyvale, and other venues around the Valley.

Responsibilities and Duties

As a technical writer assigned to work on-site with our client’s engineering team, you will develop and release technical documentation and education programs that help our client’s engineers become more productive and knowledgeable. You will work closely with world-class software developers and internal software engineering education teams to help define and build next-generation technical documentation, education programs, and tools.

Qualifications and Skills

You must have demonstrable experience creating API documentation and other hard-core technical documents for software developers. Your resume must include:

• 3+ years of experience working effectively with engineering and product management teams as part of a modern software development process (Unix, GIT, JIRA) to produce technical documents or course materials
• Experience reading and understanding source code written in Java, C++, and Python (you must be able to understand written code, and ideally, write new code samples)
• Ability to navigate a complex technical landscape and interact with multiple engineers to assemble classes and documentation
• BA/BS degree in Technical Writing, English, Journalism, Computer Science, or a related field
• Strong familiarity with HTML and CSS and Markdown
• Strong collaboration and project management skills
• 3-5 portfolio examples that demonstrate the above qualifications
• Ability to commute daily to work assignments in Mountain View, Sunnyvale, Cupertino, and other Silicon Valley communities
• Authorized to work in the United States, and able to pass a background check

Job Type: Full-time

Organization: Box, Inc.
Contact Name: Rosetta Phan
Address: 900 Jefferson Ave., Redwood City, CA 94063
Phone Number: 650-209-3316
Email Address: jfranklin@box.com
Web Site: https://www.box.com
Job Title: Technical Writer
Job Duration: Staff
Description:

It’s an amazing time to be working at Box. With millions of users on our platform, we have an opportunity to ship products that fundamentally change the way that people work. We are looking for a technical writer to lead all aspects of documentation here at Box.

Box is growing fast. Really fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box is the only company that can help enterprises transform how people work together. As the technical writer responsible for all Box documentation, you will be creating content that will be consumed by users in many of Fortune 500 companies. Box is an exciting, fast-paced company that has the benefits of being post-IPO, but the energy of a startup.

This is a very rare opportunity to help establish at a large company a modern documentation process from scratch. Our team is searching for someone who not only has the chops to deliver timely documentation for all our releases and launches, but can also help set the vision of how the technical writing function should evolve to streamline the process internally. You should be able to explore new ways to create increased engagement from our thousands of customers. You understand the importance of defining and measuring success. You know quality writing when you see it (and create it).

Responsibilities include:

• Keep Box customers aware of new and existing features by conveying technical material in a clear, concise fashion, and keep them engaged and ready for the next release
• Provide insight and drive strategic initiatives around organizational knowledge management, development processes, and automation tooling
• Help establish writing style guide and work to refine and improve documentation deliverables
• Actively gather information from product managers, software engineers, designers, and others about new features and upcoming product changes
• Actively participate in agile development team meetings and represent the interests of the product operations team
• Collect and understand a large amount of technical information from engineering teams, then translate and represent the information in a manner suitable to the target audience
• Ensures consistency of tone and use of language across all Box documentation and within Box products
• Edit and update existing written documentation (mostly online knowledge base articles) and on-screen text
• Clean up and organize existing help content to ensure only most relevant content is presented

Organization: TEKsystems at Workday
Contact Name: Darren Rashkin
Address: 6130 Stone Ridge Mall Rd., Pleasanton, CA 94596
Phone Number: 925-997-5785
Email Address: drashkin@teksystems.com
Web Site: www.workday.com
Job Title: Technical Writer
Job Duration: 12 months+++

Description:

Workday is one of the best companies to work for in the Bay Area and the top company in the East Bay. This role provides six weeks of training. Over 40 people that have started in this role in a contract position convert to fulltime in the past three years. The plan is for all of these roles to be contract-to-hire. The contract portion of role also provides holiday and vacation pay. The Technical Writer:

• Works with product development, product management, and other teams to learn the software products and develop high-quality documentation for a targeted audience.
• Works under the supervision of senior technical writers to produce content for multiple deliverables, including online help, system messages, release notes, and administrator support guide
• Works as an integral part of the product team and manages multiple projects simultaneously

Qualifications:

• Bachelor’s or master’s degree in technical communication, English, journalism, information design, or a related field
• Excellent verbal and written communication skills, flexibility, organization, and attention to detail
• Able to manage priorities and interact across all levels within the development organization
• Familiarity with XML authoring tools or HTML tags
• Familiarity with DITA or other structured writing methodology
• Familiarity with enterprise applications and software-as-a-service (SaaS) is a plus

Organization: Harmonic Inc.
Contact Name: Julie Lieber
Address: 4300 N. 1st St, San Jose, CA 95139
Phone Number: 408-543-23456
Email Address: julie_lieber@yahoo.com
Web Site: https://www.harmonicinc.com
Job Title: Technical Writer
Job Duration: Permanent
Description:

We are looking for an eager, super sharp, self-sufficient Technical Writer to join our Technical Publications group, members of Harmonic’s global Technical Assistance team.

To succeed in this role, you must be hungry to learn about leading-edge video technologies, products and solutions. You will take full ownership of the documentation for a key application in Harmonic’s portfolio. You must thrive in a fast-paced and dynamic environment where a “can do” attitude is expected.

Responsibilities

• Write, manage, and own a large help system and other product documentation for a complex management application
• Gather, organize, and distill product changes into meaningful, high-value content for internal and external customers
• Take charge of collecting, editing, and publishing information in product release notes
• Collaborate with globally-dispersed Engineering, Technical Support and Product Management groups to determine additional documentation or knowledge deliverables
• Contribute to the development of documentation and knowledge standards and best practices
• Help conduct peer edits for content written in DITA

Minimum Qualifications:

• At least five years’ experience in a technical writing role
• Bachelor’s degree in English, Technical Writing, Computer Science, or related fields
• At least three years of experience with RoboHelp
• At least one year of experience writing topic-based content using an XML editor such as oXygen XML Editor
• At least one year of experience with a bug tracking system such as Jira
• Strong interpersonal skills
• Exceptional organizational skills

Preferred Qualifications:

• A proactive and open-minded attitude to resolving problems and delivering results
• Experience documenting video technologies
• Some experience working in an Agile development environment
• Some experience working with Confluence

Organization: Shape Security
Contact Name: Doug Brook
Address: 800 West El Camino Real, Suite 250, Mountain View, CA 94040
Phone Number: 650-399-0400
Email Address: dbrook@shapesecurity.com
Web Site: https://shapesecurity.com
Job Title: Senior Technical Writer
Job Duration: Full time

Description:
As a Technical Writer for Shape Security, you will work closely with some of the smartest engineers in web security to design and develop product documents that our users will love.

You should bring to this position user-centered thinking and strong experience in technical writing. You must be intensely curious about learning the details of our technology. In this role, you will work with the product, develop your own expertise in using it, and write clear explanations that show information security engineers, web application developers, and network administrators how to design, configure, deploy, and manage Shape’s products in large scale web infrastructure environments.

Apply at https://jobs.lever.co/shapesecurity/24fec1f5-d507-46e7-b2fe-d624583d0df9.

Responsibilities:

• Write, publish, and maintain technical product documentation such as user guides, product references, and release notes for internal and external audiences
• Collaborate with product managers and service engineers to identify user needs and use cases
• Build and maintain strong relationships with software engineers and content experts to create correct, complete user documentation

Required Skills and Experience:

• Writing and editing experience in a technical environment. (Must provide writing samples.)
• Ability to understand complex technical topics and explain them simply and effectively
• Problem solving skills
• User-centered thinking for content design and architecture
• Procedural writing
• Multi-tasking and handling changes in requirements or schedule
• Understanding of how computer systems and the internet works
• Experience with MadCap Flare, XML, single sourcing, minimalist writing, and content chunking

Desired Skills and Experience:

• 5+ years of technical writing experience in a technology company
• Understanding of technologies in one of the following domains:
  • Networking
  • Security
  • Web applications
  • Mobile applications
• Experience with JavaScript, JIRA, Confluence, and git are a plus

Hey all STC Silicon Valley members and enthusiasts,

Due to a scheduling hiccup, our much-beloved summer get-together has been pushed back a bit. Never fear, though – on Monday, September 17, 2018, make sure to join us for the Not Technically Summer Anymore Schmooze at Sam’s Bar-B-Que in San Jose! Food and non-alcoholic drinks are on us; if you care to enjoy a libation or two, feel free but remember to settle that check separately.

Come get to know other chapter members in a fun setting. Vent about help authoring tools, your company’s CMS, or missing Oxford commas, and have a good time!

See below for details.

Time: 6-8pm
Location: Sam’s Barbecue, 1110 South Bascom Avenue, San Jose, CA 95128
Event: Casual dinner
Cost: Free, attendance and free dinner!

Organization: Vlocity Inc.
Contact Name: Stewart Florsheim
Address: 50 Fremont St, San Francisco, CA 94105
Phone Number: 510-388-4136
Email Address: sflorsheim@vlocity.com
Web Site: https://vlocity.com
Job Title: Senior Technical Writer (Core Platform)
Job Duration: Staff
Description:

Vlocity is a fast-growing enterprise applications company focused on bringing industry-specific business processes to the cloud. With over 500 employees around the world and customers on six continents, Vlocity has been the fastest-growing independent software vendor on the Salesforce Platform for two years running. Vlocity has raised over $100MM in capital from investors including Salesforce.com, Accenture, and Sutter Hill Ventures.

Vlocity develops software to help communications, media and energy providers, insurance carriers, and government agencies digitally engage customers through their channels and devices of choice. We serve dozens of the world’s Fortune 5000 companies including Sky Italia, Telecom Italia, TELUS, 3, Telecom Argentina, Cellcom, New York Life, Farmers Insurance, Harvard Pilgrim, and Anthem. Our solutions run on our customers’ websites, in their contact centers, and on the mobile devices of their service and sales professionals – providing a compelling, modern, omni-channel experience.

Job Description
This position will be responsible for documenting our core platform, including tools like DataRaptor, our ETL (extract, transform and load) tool. You’ll also be documenting other tools and processes that facilitate the implementation of our industry solutions. A critical part of the role is a desire to understand the product inside and out. To that end, you’ll work closely with our product development team and become an expert in our product functionality.

You’ll participate in our agile process, including daily stand-ups, sprint reviews, and release meetings. You’ll learn every feature, from the time of its conception through its release and customer deployment. You’ll have input on product enhancements and new features, and interact with our highly-experienced product and engineering leaders. You’ll engage directly with Vlocity’s services teams to understand the challenges that they’re facing, using the feedback they give you need to enhance our documentation.

You’ll develop a comprehensive set of documentation, mostly geared towards customers and partners who are setting up and configuring our products. The documentation includes content for business analysts as well as developers. You’ll consider the most appropriate medium to use – text, videos, and/or graphics – and then deliver the materials through the online Vlocity Success Community.

Qualifications
You have a passion for making customers successful. You’re a gifted writer, and have a penchant for making complex topics easy and engaging. You’re always scouring the web for new and creative ways to communicate product information. You know who’s doing it right, and emulate them. You’re aware of the best practices, but also want to create some of your own.

Minimum Requirements

• At least 5 years of professional experience in technical writing or a related function for a software company
• Experience documenting relational databases
• Ability to read front end code, including JavaScript and JSON, HTML, and CSS
• Experience with MadCap Flare or a similar tool, such as FrameMaker
• A portfolio of outstanding documentation samples
• Stellar academic background. Bachelor degree or equivalent experience required.
• Must enjoy the challenges and opportunities of a start-up environment
• Strong work ethic, initiative, and drive
• US work permit required

Preferred Skills

• Experience documenting business applications, such as CRM, CPQ, and order management
• Experience in one of our industries: Communications, Health Insurance, Insurance, Public Sector, or Energy
• Understanding of REST APIs
• Experience with Git
• Experience with Atlassian tools (Jira and Confluence)
• Experience with the Salesforce Platform
• Experience doing needs analysis and information design
• Experience using a multimedia approach to documentation
• Experience with a video production tool, such as Camtasia

Organization: Vlocity Inc.
Contact Name: Stewart Florsheim
Address: 50 Fremont St, San Francisco, CA 94105
Phone Number: 510-388-4136
Email Address: sflorsheim@vlocity.com
Web Site: https://vlocity.com
Job Title: Senior Technical Writer (CPQ)
Job Duration: Staff
Description:

Vlocity is a fast-growing enterprise applications company focused on bringing industry-specific business processes to the cloud. With over 500 employees around the world and customers on six continents, Vlocity has been the fastest-growing independent software vendor on the Salesforce Platform for two years running. Vlocity has raised over $100MM in capital from investors including Salesforce.com, Accenture, and Sutter Hill Ventures.

Vlocity develops software to help communications, media and energy providers, insurance carriers, and government agencies digitally engage customers through their channels and devices of choice. We serve dozens of the world’s Fortune 5000 companies including Sky Italia, Telecom Italia, TELUS, 3, Telecom Argentina, Cellcom, New York Life, Farmers Insurance, Harvard Pilgrim, and Anthem. Our solutions run on our customers’ websites, in their contact centers, and on the mobile devices of their service and sales professionals – providing a compelling, modern, omni-channel experience.

Job Description
This position will be responsible for documenting CPQ (Configure, Price and Quote), one of the core products in our Communications vertical. A critical part of the role is a desire to understand the product inside and out. To that end, you’ll work closely with our product development team and become an expert in our product functionality.

You’ll participate in our agile process, including daily stand-ups, sprint reviews, and release meetings. You’ll learn every feature, from the time of its conception through its release and customer deployment. You’ll have input on product enhancements and new features, and interact with our highly-experienced product and engineering leaders. You’ll engage directly with Vlocity’s services teams to understand the challenges that they’re facing, using the feedback they give you to enhance our documentation.

You’ll develop a comprehensive set of documentation, mostly geared towards customers and partners who are setting up and configuring our products. The documentation includes content for business analysts as well as developers. You’ll consider the most appropriate medium to use – text, videos, and/or graphics – and deliver the materials through the online Vlocity Success Community.

Qualifications
You have a passion for making customers successful. You’re a gifted writer, and have a penchant for making complex topics easy and engaging. You’re always scouring the web for new and creative ways to communicate product information. You know who’s doing it right, and emulate them. You’re aware of the best practices and want to create some of your own.

Minimum Requirements

• At least 5 years of professional experience in technical writing or a related function for a software company
• Experience documenting business applications, such as CRM, CPQ, and/or order management
• Experience with MadCap Flare or a similar tool, such as FrameMaker
• A portfolio of outstanding documentation samples
• Stellar academic background. Bachelor degree or equivalent experience required.
• Must enjoy the challenges and opportunities of a start-up environment
• Strong work ethic, initiative, and drive
• US work permit required

Preferred Skills

• Experience in the Telecommunications industry
• Understanding of REST APIs
• Ability to read front-end code, including JavaScript, JSON, HTML, and CSS
• Experience with Git
• Experience with Atlassian tools (Jira and Confluence)
• Experience with the Salesforce Platform
• Experience doing needs analysis and information design
• Experience using a multimedia approach to documentation
• Experience with a video production tool, such as Camtasia

Our next meeting will be a social dinner at Sam’s BBQ. The chapter will buy your dinner and any non-alcoholic drinks for free! Come and socialize with other members and friends during a casual BBQ dinner.

Event Details

Date: Thursday, Sept 20
Time: 6-8 pm
Location: Sam’s BBQ 1110 South Bascom Avenue San Jose, CA 95128 (see the location on Google Maps)

Note: As with all STC Silicon Valley events, you do not need to be a member to participate in the events. (The chapter will still buy your dinner.)

Copyright © 2017 STC Silicon Valley, All rights reserved.

I’m happy to report that our June 2018 meeting was very well attended. By popular request, the slide deck for “Understanding RESTful APIs and Documenting Them with Swagger” can now be found at the link below. It serves as a stand-alone primer for introducing concepts of RESTful APIs, flush with documentation examples and links to further resources.

Understanding RESTful APIs and Documenting Them With Swagger

For more information on the presentation and its author, see the June meeting announcement here.

Take care and happy learning!

To all job-seekers and hiring managers (or those representing them), there’s an untapped resource you may want to check out. The STC Jobs BA bulletin has been active in its current form for over 20 years, and it might just be your ticket to the candidate or role you’re hunting.

To subscribe to the list, follow the link below:

Or for more information, including how to submit a job listing, simply take the URL above and change “/list/” to “/webpage/”.

See also the other resources available to STC members at our Employment Services Directory.

This month, our friends at STC San Francisco Chapter are hosting a special, no-holds-barred Hiring Manager panel on Wednesday, September 19. If the job hunt is wearing on your nerves, and you’d like to find out from a group of experienced decision-makers how to make the cut, click the link below to see event details. It’s totally free.

Panel experts include:

* Andrew Brown, Director, Technical Documentation at Splunk
* Cheryl Solis, Senior Manager of Information Development at LinkedIn
* Michael Rutledge, Staff Engineer at Scality
* Helena Jerney, Information by Design
* Andrew Davis, Synergistech Communications, technical content developer recruiting

Visit the link below, and RSVP as soon as you can!

Hiring Panel: Ask hiring managers your questions!

Wednesday, Sep 19, 2018, 6:00 PM

Workday
160 Spear St., Ste. #1700 San Francisco, CA

11 Members Attending

Join us on September 19 when our hiring managers will answer your questions and tell you what you need to know to ace an interview. Members: * Andrew Brown, Director, Technical Documentation at Splunk. * Cheryl Solis, Senior Manager of Information Development at LinkedIn. * Michael Rutledge, Staff Engineer at Scality. * Helena Jerney, Information b…

Check out this Meetup →

Organization: Clear Point Consultants, Inc.
Contact Name: Carol Szatkowski
Address: 12B Kennedy Rd, Gloucester, MA 01930
Phone Number: 978-865-3140
Email Address: carol@clearpnt.com
Web Site: https://www.clearpnt.com
Job Title: Technical Writer
Job Duration: Perm

Description:

I have a startup client in Palo Alto who is looking for a Senior Technical Writer and a Tech Writer (junior – mid) to join a new team- documentation and training. Our client is disrupting the BI industry by making analytics 1000x faster and easier for non-technical business people.

They are looking for innovative tech writers. That means reimagining how people learn about and adopt new ways of doing things. They’re experimenting with more engaging methods, like videos, interactive tutorials, and modern documentation techniques (GitHub/Jekyll). Are you a seasoned technical writer, who’s looking to reinvent how people experience documentation? It’s not enough for you to transcribe a tech talk – you want to get your hands dirty with the software, load some data, and learn it yourself. You spearhead your own projects (localization or a Knowledge Base), instead of just getting stuck in the release cycle rut. If so, let’s talk!

You’ll be responsible for the documentation function and our portal, that means that you’ll figure out to best way to achieve our objectives, whether that means documentation, videos, tutorials, or something that hasn’t been invented yet.

Responsibilities:

• Manage documentation projects involving multiple project teams
• Solve information challenges with efficient use of time and resources
• Constantly reimagine how we do things, to optimize for speed, quality, and effectiveness
• Write original technical content related to databases, Web applications, and business intelligence solutions
• Evaluate documentation technologies and methodologies, to innovate and make our information solutions world class

Required Skills/Qualifications:

• 5 to 10 years of experience in technical documentation production
• Bachelor’s degree, with a focus in Communications, English, Instructional Design, Information Management, or a related discipline
• Proven ability to manage documentation projects and deliver within a software release cycle
• Excellent writing skills, with experience writing technical procedures and concept topics for a range of audiences
• Ability to create content in varied voices from charming and witty to technical and serious
• Creativity and innovation in the audio, visual, and written realms
• Markdown and Jekyll for documentation
• Developer tools like GitHub and JIRA Image
• Video editing tools like Adobe Photoshop and Camtasia
• Bonus points if you have hands-on experience with databases and reporting tools like Power BI, Qlik, Tableau, and Excel

Organization: APN Software Services
Contact Name: Abdul
Address: Dumbarton Circle, Fremont, CA 94538
Phone Number: 510-623-5049
Email Address: abdul@apninc.com
Web Site: www.apninc.com
Job Title: Technical Writer – Medical Devices
Job Duration: 6+ Months

Description:

• Responsible for Regulatory/Clinical writing assignments
• Support the writing of CSRs, Protocols, IBs, Summaries of Safety and Efficacy
• Responsible for the preparation of documents across all phases of clinical development
• Contribute to clinical studies across several therapeutic areas
• Responsible for the preparation of documents across all phases of clinical development
• Contribute to clinical studies across several therapeutic areas
• Assist with documentation for pre-submission and submission packages, as required
• Develop, maintain and update templates for clinical documents including protocols, clinical study reports, investigational brochures, integrated summaries, literature reviews, and associated documents up to and including regulatory dossier to standardize the development process across disciplines
• Collect data by interviewing technical and process specialists, researching written material, attending training and demonstrations, using products, and observing users
• Independently synthesize and describe complex scientific data, and be well versed in scientific terminology, principles, and publishing standards
• Generate documents that meet appropriate quality standard, to support formal verification and validation activities. Lead and implement changes to improve the collaborative document creation process

Requirements:

• Minimum 20 years professional experience in the applicable role
• Education: Bachelors/Masters in a scientific/technical discipline or equivalent; advance degree (M.S., Ph.D.) desired, experience in pharmaceutical, biological, or medical device development
• Experience writing regulatory submissions such as NDAs, INDs, BLAs
• Strong knowledge of FDA, ICH, ands GCP guidelines
• Regulatory/Clinical writing experience

Organization: Litmus Automation
Contact Name: Isha Sheth
Address: 2107 N First Street, Suite 440, San Jose CA 95131
Phone Number: 631-875-3965
Email Address: isheth@litmusautomation.com
Web Site: http://litmusautomation.com
Job Title: Technical Documentation Specialist
Job Duration: Full-time
Job Description:

Litmus Automation is an End-to-End Cloud Platform Provider for the Internet of Things. Litmus Automation is looking to hire experienced Technical Writers. The ideal candidate will help in supporting the engineering team.

Previous Technical Writing experience or relevant coursework is required to succeed in this position. This is a valuable opportunity to work alongside experienced engineers, build your network and build relationships to learn and grow.

Guidance will be provided with feedback to further your learning and accelerate professional growth.

Duties:

• Create in-depth technical documentation for software
• Create and maintain user manual for demos that are already implemented
• Create videos showing how to use our product
• Maintain Readme’s on Gitlab, Bitbucket, Asana, etc.
• Make a step by step instruction manual for all our products (Cloud and Edge)
• Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
• Select appropriate medium for message or audience, such as manuals or online videos
• Standardize content across platforms and media
• Gather usability feedback from customers, designers, and manufacturers
• Revise documents as new issues arise

Experience and Skills:

• Writing samples, including material for a developer audience
• Experience working with engineering and development teams
• Fluency with plaintext workflows including Markdown, Git, and Bash
• Experience with tools like Confluence, Asana, JIRA
• Familiarity with version control and software development lifecycles
• Visualization skills with Photoshop, video editing or similar tools

This month, Maria A. Flores speaks about producing documentation in the fast-growing field of cybersecurity. Cybersecurity skills are in high demand, yet in short supply. We, as technical communicators, can transition our writing and related experience into this booming domain. You’ll learn about opportunities, audiences, and strategies for meeting the challenges of writing for cybersecurity products and services.

Maria is an expert author, trainer, and communicator who has developed processes and documentation for Dell, Westinghouse, Warner Bros., and other firms internationally. Check out her new book “The Language of Cybersecurity”, a compilation of essays by dozens of experts.