Organization: Strataserv Inc.
Contact Name: Pradeep
Address: 2055 Junction Avenue, Suite 208, San Jose CA
Phone Number: 281-668-4224
Email Address: pradeep@strataserv.com
Web Site: www.strataserv.com
Job Title: Technical Writer
Job Duration: 3 to 6 Months
Description:

As a Technical Writer your job responsibilities are:

• Develop new feature customer documentation for new functionality
• Provide web based REST API guides
• Identify and document REST API and feature use cases
• Establish effective documentation reviews
• Participate in Engineering Specification reviews

Requirements:

• Expertise in REST APIs is plus
• Java, Python or other programming knowledge
• Expertise in Framemaker, RoboHelp
• Fully conversant with PC Desktop tools
• Technical Writing skills (Networking Products preferred)

Organization: Symantec Corporation
Contact Name: Jax Jackson
Address: 350 Ellis Street, Mountain View CA
Phone Number: 908-500-0483
Email Address: james_jackson@symantec.com
Web Site: www.symantec.com
Job Title: Information Development Associate Manager
Job Duration: Full-Time
Description:

About our products:
The Symantec Information Availability group provides large enterprises with storage, server, and application management solutions across heterogeneous platforms. Products include Symantec Storage Foundation and Symantec Cluster Server – plus exciting new products that our group is assigned to document.

About us:
Our information developers are smart, experienced, and enthusiastic. We are interested in the latest industry trends and are investigating and incorporating technologies such as video, infographics, writing for mobile devices, and social media. We are seeking a smart, forward-looking leader to join our team.

About the position:
Responsibilities:

• Lead a team that develops technical content for Symantec’s Information Availability products.
• Drive initiatives for new forms of content and methods of delivery.
• Increase our self-service support through searchable online content that answers customers’ questions.
• Improve customer experience of our documentation.
• Responsible for planning and scheduling end-user content according to company standards for online and PDF delivery.
• Drive and report progress to management staff.

Qualifications:

• Bachelor’s degree or equivalent in a communications field such as Journalism, Marketing, and/or a technical field such as Computer Science or Engineering.
• 3 years or more of management experience.
• 3 years or above experience working in an Information Development department in a similar environment.
• Excellent verbal, communication, and teamwork skills.
• Proven dedication to producing high-quality documentation under tight deadlines.
• Ability to work successfully with geographically distributed teams.
• Some knowledge of bug tracking systems.
• Knowledge of emerging trends in the profession.
• Experience with video scripts for product features and collaborating with graphics and video experts is a plus.
• Experience promoting documentation through social media forum articles, curating content from external sources, and tracking and analyzing metrics is a plus.
• Project management experience is required.

Symantec is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

Organization: Clarity Consultants
Contact Name: Kelli Downey
Address: 910 E. Hamilton Avenue, Campbell CA
Phone Number: 408-426-5832
Email Address: kdowney@clarityconsultants.com
Web Site: www.clarityconsultants.com
Job Title: Technical Writer
Job Duration: 6 to 12 months
Start Date: ASAP
Location: Pleasanton, CA
Description:

We are working exclusively with our client in identifying two Technical Writers to assist an Instructional Designer in the development of training for the client’s omni channel platform. In this role, you will be responsible for documenting procedures for the client’s current processes as they build out the omni channel platform.

Experience Required:

• 5 years of technical writing experience.
• Experience creating policies, processes, procedures or guides strongly preferred.
• Professional presence and the ability to interact with all levels within an organization, will report to VP of Operations.
• Work samples required at time of an interview.

Preferred Skills:

• Knowledge of typical financial procedures, regulatory issues.
• Financial experience is strongly preferred.
• Omni experience.
• Writing/documentation experience for mobile, web or omni type applications.

To be considered for this project, please send an email to kdowney@clarityconsultants.com with the following:

1. Your resume.
2. Respond to each bullet point listed under “Experience Required” with your relevant skills and experience.

Please include reference#7896 in the subject line.

Organization: ExactBid
Contact Name: Azadeh Ghiasvand
Address: 6399 San Ignacio Avenue, San Jose CA
Phone Number: not given
Email Address: aghiasvand@exactbid.com
Web Site: exactbid.com
Job Title: Technical Writer
Job Duration: Full-time
Description:

I am the VP of Product at ExactBid, a company in the South Bay Area that works with Banks and Loan agencies.

We are looking for a technical writer who can build our documentation infrastructure and write User Guides, Online Help, etc.

We would like someone who is self-starter and can set up a documentation infrastructure.

Organization: Confidentials
Contact Name: Abdul
Address: Benedict Ave, Tarrytown NY
Phone Number: 510-857-5758
Email Address: abdul@apninc.com
Web Site: www.apninc.com
Job Title: Technical Writer
Job Duration: 6+ months
Description:

Writes and edits user instructions using FrameMaker and MS Word. May also create product inserts. May research technical and engineering information, including user information, test specifications, and other data. Completes any phases of document development cycle as directed. May develop, recommend and implement technical documentation process and policy changes. FrameMaker and MS Word knowledge required. Previous technical writing experience preferred.

If you have the above qualification and are available to look into this opportunity please send me you updated resume along with your contact number and I will call you back to discuss further.

Organization: Trilyon, Inc
Contact Name: Carolyn Joshua
Address: 10131 Linda Ann Place, Cupertino CA
Phone Number: 408-799-9082
Email Address: carolyn@trilyonservices.com
Web Site: www.trilyonservices.com
Job Title: Technical Writer with API experience
Job Duration: 12 months
Description:

Trilyon is looking for a Technical Writer with API, end user product documentation and basic Java /Python experience to conceptualize, research, and write documentation for new software and hardware solution offerings for its client in the Bay Area. This is a long term contract and the location is San Jose, CA.

If you are interested in this position, please e-mail me at carolyn@trilyonservices.com or call me at 408-799-9082 immediately to discuss.

Responsibilities:

• Conceptualize, plan, develop, and write a variety of documentation sets, including complex technical material.
• Perform simultaneous task and project coordination for multiple projects.
• Technical writer role for BU-wide software and hardware projects and ensure that projects are completed on schedule.

Requirements:

• Must have done documentation on end user products.
• Must have API writing experience and basic knowledge of Java or Python.
• Experience with OpenStack is a plus.
• Ability to function well and be flexible, in a fast-paced development environment with rapidly changing deadlines and project scope.
• Can successfully translate complex concepts into user-friendly clear, concise information for the end user.
• Most have excellent interpersonal, organization, analytical skills, and eye for detail.

Organization: Trilyon, Inc
Contact Name: Carolyn Joshua
Address: 10131 Linda Ann Place, Cupertino CA
Phone Number: 408-799-9082
Email Address: carolyn@trilyonservices.com
Web Site: www.trilyonservices.com
Job Title: Technical Writer with ASIC, semiconductor experience
Job Duration: 12 months
Description:

Trilyon Inc, is looking for a Technical Writer with ASIC experience to conceptualize, research, and write documentation for software and hardware solution offerings for its client in the Bay Area. This is a long term contract and the location is San Jose, CA.

If you are interested in this position, please e-mail me at carolyn@trilyonservices.com or call me at 408-799-9082 immediately to discuss.

Responsibilities:

• Conceptualize, plan, develop, and write a variety of documentation sets, including complex technical material.
• Perform simultaneous task and project coordination for multiple projects.
• Technical writer role for BU-wide software and hardware projects and ensure that projects are completed on schedule.

Requirements:

• Must have documentation experience in the Semiconductor industry.
• Must have ASIC documentation experience.
• Must have the ability to function well and be flexible, in a fast-paced development environment with rapidly changing deadlines and project scope.

Organization: Bard na nGleann
Contact Name: Nóra Hayes
Address: Beal atha’n Ghaorthaidh, Co. Cork, Ireland
Phone Number: +353 264-7330
Email Address: nhayes@bardnangleann.com
Web Site: www.bardwrite.com
Job Title: Technical Writer with Linux experience
Start Date: ASAP
Job Duration: Until mid-June
Description:

If you are a technical writer who has worked on Cisco Prime, Cisco View, or LAN Manager please read on.

We need to hire a writer to work in the San Jose, CA area, starting ASAP through early- to mid-June.

The person must be onsite the first two weeks, and thereafter “as needed.” Should the person work out well, there is a high probability of further work. This is in a networking software BU.

The project is as follows:

1. Single Server Installation for 6.2 – Update existing software (Linux) Installation Guides for this release.

• New packages getting installed.
• New services to add.

• This will be very complex. The person will have 6 VMs, and they must be able to use these VMs to configure HA successfully in order to document it.
• If they can’t work alone in a Linux (operating system) environment, then they won’t be able to do this.

This will be written in unstructured FMv11, and will likely be part of the above Installation Guides.

• Log aggregation -> Aggregates logs from a variety of products configured in the HA cluster.
• Metrics -> Provide metrics for such items as CPU, memory, load, disk space, heap size, and network usage.
• Health -> Process monitoring.

This goes into a Guide that is written in structured FMv9. We’d like these pages to be converted to unstructured FMv11, and the new content written in it as well.

The standards are high. The environment is tough. The candidate needs some familiarity with working in Linux on their own. Not experts… But able to do it.

The candidate must be a self-starter who is not reliant on specs, can try things out on their own, and knows how to ask the right questions to extract the info from the very busy experts.

Must have extremely good project management skills, and Agile experience is a plus.

Apply to nhayes@bardnangleann.com, with an up-to-date resume. Please state your current hourly rate on a 1099 contract.

Organization: Opower
Contact Name: Richard Rabil
Address: 760 Market St, San Francisco CA
Phone Number: 415-848-4700
Email Address: richard.rabil@opower.com
Web Site: www.opower.com
Job Title: Technical Writer – Professional Services
Job Duration: Permanent
Description:

As a Professional Services Technical Writer at Opower, you will be a member of a team that is responsible for the success of our most critical utility clients. You will work directly on the front line with clients and Opower Client Support Teams to identify their documentation requirements and create customized documentation solutions that account for their special needs.

You will author, maintain, and manage the localization of a wide variety of client documentation, including release notes, quarterly updates on our technical platform, customer support representative guides, data standards, and more. You will use your MadCap single-source publishing skills to do this all in a way that will scale with our growing documentation set.

Internally, you will enrich our product knowledge base by documenting regional and client-specific edge cases and limitations. As an expert on our products and documentation services, you will be an ambassador to our Client Support Teams by helping to field product question and training people on how to use our self-serve documentation resources.

We are looking for a proven writer and analytical thinker with an extraordinary attention to detail to drive this effort. If you are looking for a fast-paced, dynamic environment in which to expand and hone your arsenal of technical communication skills, this is the position for you.

This is an ideal job for a technical writer with 3 or more years of experience who wants to be part of a rapidly growing company with a critical social mission, feel total ownership over his or her work, and work hard at achieving dramatic success in a vibrant market.

Responsibilities

• Interact directly with clients and our Client Support Teams to learn about their documentation needs and proactively identify potential challenges.
• Perform client-specific customizations to our existing documentation set.
• Use single-sourcing strategies to maintain multiple versions of the documentation set from the same source in a scalable manner.
• Document new Professional Services functionality that is only available to a limited number of Opower’s clients.
• Create new documentation for locale and client-specific features, edge cases, limitations, and requirements in Opower’s client-facing resources and Opower’s internal wiki knowledge base in Confluence.
• Work closely with the Documentation Team and localization vendor to provide clients with high-quality translations.
• Train Opower teams on how to use documentation resources and processes.
• Work with Marketing and Product teams to design and author a quarterly technical platform update for Opower’s clients.
• Use your knowledge of Opower products to field internal product and documentation questions.
• Work closely with the Documentation Team to identify and implement improvements to existing generic Opower documentation (i.e., content that is not client-specific) when applicable.

About You

• You can speak Japanese, or have a familiarity with Asian languages and cultures (not a requirement, but a significant plus).
• You have a flexible schedule and can be available as needed in the morning or evening to communicate with our Client Support Teams across the globe.
• You have experience managing complex localization projects.
• You can create clear, well-organized, and engaging content with limited supervision.
• You are a master of structure and highly analytical. You can assess existing information ecosystems to find the best place to add more details or remove irrelevant content.
• You constantly think about ways to create, edit, reuse, or organize content that will be easy to maintain when the documentation set scales.
• You actively use single-sourcing strategies and tools like RoboHelp or MadCap Flare.
• You have experience creating and structuring content in a wiki environment.
• You thrive in a fast-paced environment and are capable of managing multiple short- and long-term assignments.
• You have a strong aptitude to quickly learn complex technical concepts.
• You have excellent interpersonal skills and can communicate with audiences with diverse technical abilities and learning styles.
• You have produced documentation in an Agile, Software-as-a-Service environment (not a requirement, but a significant plus).
• You have a Bachelor’s degree in a related field.
• You have the visual design skills to delight your audience. Be prepared to demonstrate this with your resume and samples.
• You have a minimum of 3 years of software documentation experience.

Our December meeting will be a get-together at Chevys Fresh Mex in Mountain View, starting at 6pm. This is a great time for you to interact with other tech comm professionals in the area. Find out more about everyone, what their experiences are like, what tools they’re using, the challenges and opportunities they face — all in an informal, fun atmosphere. There won’t be a presentation during the meeting. It’s all relaxed social interaction.

Order whatever food and soft drinks you want — the chapter will pick up the bill. (The only exception is alcohol, which you have to pay for yourself.) You can even browse the menu now and start planning your dinner. Dinner at Chevys is a chapter tradition, one that is always well attended.

Here are the details:

Date: Monday, December 15
Time: 6pm to 9pm
Location: Chevy’s in Mountain View
Address: 2116 West El Camino Real, Mountain View, CA 94040 (Map)

Note: You don’t have to be an official chapter member to attend. Guests, visitors, and friends are welcome.

Join us this Friday, March 6 at noon PST for a webinar with Joe Welinske.

Key Trends in Software User Assistance

User assistance is much more than “Help.” It encompasses a wide range of skills and technologies that are combined to improve the software user’s experience. We contribute through wizards, tutorials, and web-based training. We develop and populate knowledge bases and content management systems.

Printed manuals and their PDF equivalents are still an important element of our documentation sets. Many of us are now embedding helpful content directly into the user interface. We are involved with usability testing, localization, testing, quality assurance, and branding.

This presentation provides a cutting-edge overview of the latest trends in software user assistance, defines the key terminology, highlights the most important technologies, and offers predictions on future directions of our field.

About Joe Welinske

Joe Welinske specializes in helping your software development effort through crafted communication. The best user experience features quality words and images in the user interface. The UX of a robust product is also enhanced through comprehensive user assistance. This includes Help, wizards, FAQs, videos and much more.

For over twenty-five years, Joe has been providing training, contracting, and consulting services for the software industry. Joe recently published the book, Developing User Assistance for Mobile Apps. He also teaches courses for Bellevue College, the University of California, and the University of Washington. Check out the Events page for upcoming classes and industry presentations.

Webinar Details

Date:	Friday, March 6, 2015
Time:	12:00 – 1:00pm PST
Location:	Online through GotoMeeting
Cost:	None. The webinar is given free of charge, sponsored by Google and the STC Silicon Valley Chapter.
Instructor:	Joe Welinske
Registration:

When you register for the webinar, you’ll be added to a list of webinar attendees. Before the webinar, we will send you login information to join the webinar.

Bonus event info

Joe is also putting on a conference called WritersUA West. Here are some more details from Joe:

WritersUA West, Seattle – April 15-17. We’re going to hit an aggressive agenda at WritersUA West with two separate sequences of UA-specific learning – for newbies and pros. “UA Boot Camp” features certificates in Basic Training and Grad School. Over thirty sessions covering all aspects of software user assistance. Registration is just $695. All of the conference details are here: http://west.writersua.com/

Organization: Dolby Laboratories
Contact Name: Katrena Meyer
Address: 100 Potrero, San Francisco CA
Phone Number: 415-357-7176
Email Address: Katrena.Meyer@dolby.com
Web Site: www.dolby.com
Job Title: Senior Technical Writer
Job Duration: Full Time Hire
Description:

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones.

We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent, people inspired by the rapidly expanding world of e-media. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits.

A Senior Technical Writer’s job functions include independent ownership of content creation for several, large, and/or complex projects. Works with subject matter experts in San Francisco, Sunnyvale, Beijing, Sydney, and other Dolby offices worldwide to develop and coordinate approval of task-based information that is structured to maximize reusability.

Creates, revises, edits, and designs technical instructions, illustrations, and test documentation. Final deliverable formats include HTML, PDF, online help systems, XML consumed by automated systems, and fill-in forms. Serves as an interdepartmental point person on these activities.

This position is based in our San Francisco office.

Responsibilities:

• Writes and illustrates English-language technical documentation for distribution to Dolby licensees, partners, and end-user customers in collaboration with product development teams.
• Conducts up-front analysis, develops formal use cases, and develops task-based documentation.
• Influences the product development process to facilitate upstream content development and content quality.
• Develops documentation plans and manages related tasks in project management scheduling software.
• Establishes understanding and consistent use of processes, tools, inputs, and outputs among all contributors.
• Coordinates reviews, implements comments, facilitates discussion among stakeholders to resolve discrepancies, and secures approval of final documents.
• Conforms to and helps improve and extend standards and processes for content structure, stylistic conventions for writing and illustrating, publishing methodologies, and related tools and infrastructure.
• Communicates effectively in oral and written exchanges among internal and external clients, colleagues, and managers.

Requirements:

• Bachelor’s degree.
• Five years global English-language technical writing experience.
• Experience using minimalist writing and structured authoring principles to maximize searchability, filtering, and content reusability across delivery types, products, and versions.
• Experience designing and writing content using XML, DITA, and content management systems. Further skills in information architecture, XSLT, XSL-FO, OT, HTML, and CSS are desirable.
• Experience in software/hardware user interface development environment.
• Experience in development environments using C, C++, object-oriented programming, scripting languages, integrated development environments, software source control, APIs.
• Experience in localization and internationalization of technical communications and software/hardware UIs.
• Coursework and/or professional experience with audio/video codecs and production, hardware, software, broadcast, streaming media technologies.
• Experience with OxygenXML; Adobe FrameMaker, Acrobat, Illustrator, Photoshop, InDesign; Microsoft Visio; Doxygen; Javadoc; project management software; Perforce;

Dolby will consider qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code, Article 49, and Administrative Code, Article 12.

Organization: Kenandy Inc
Contact Name: Stewart Florsheim
Address: 303 Twin Dolphin Drive, Suite 500, Redwood City
Phone Number: 650-641-8987
Email Address: stewart@kenandy.com
Web Site: www.kenandy.com
Job Title: Senior Technical Writer
Job Duration: Permanent full-time
Description:

Kenandy is a growth company that creates cloud-based ERP software for enterprise companies that design, manufacture, and distribute products. The product is developed on the Salesforce1 Platform. We’re looking for a versatile Senior Technical Writer who can help us initiate and develop:

• Business user materials (including online Help, user guides, videos, and self-paced training)
• Internal and external-facing documentation (including System Administrator, implementation, and best practices guides)
• Community “conversations” and blogs

The job requirements include:

• At least 5 years technical writing experience for a software company
• Appreciation of the challenges and ambiguity involved in documenting early-stage products
• Ability and desire to work hands-on with the software as it is being developed
• A great communicator with excellent writing and information design skills, and proven abilities in project management
• Experience working with or writing about ERP software, with a solid understanding of standard business practices for large companies
• Working knowledge of Madcap Flare, Camtasia, GitHub, or similar technologies
• BA in Technical Writing, English, Business, or related field

Organization: Cryptography Research Division of Rambus
Contact Name: Robin Schwing
Address: 1050 Enterprise Way, Sunnyvale CA
Phone Number: 440-397-2598
Email Address: rschwing@rambus.com
Web Site: www.rambus.com
Job Title: Technical Publications Writer
Job Duration: Full Time Employee
Requisition No.: 2927
Location: Sunnyvale, CA

About Rambus:
Rambus Cryptography Research, is the leading security provider in multiple industries including Pay TV, semiconductor, gaming, printing, government, payments, entertainment, and others. Our technology is deployed in many high volume consumer products with a solid 10+ year record of securing transactions, protecting digital content, and preventing counterfeiting.

Rambus Cryptography Research is the world’s leading semiconductor security company with more than 8 billion security products made under a license to our technologies each year and deployed in many high volume consumer products for securing transactions, protecting digital content, and preventing counterfeiting.

With the explosion of mobile and IoT devices, security is absolutely crucial. Rambus Cryptography Research is developing a revolutionary secure platform to provision cryptographic keys to the SoC (System On Chip) during the manufacturing process. In addition, this platform can create value added security services on each chip.

Rambus Cryptography Research provides an exciting ground floor opportunity to work on Security, Cryptography, Service Oriented Architecture AND a highly scalable performance platform within a highly challenging, fast-paced, startup-like environment.

The successful candidate will be passionate and driven to work on building new infrastructure and in being part of this critical top project at Rambus Cryptography Research security division.

Description:

Candidates will be based in the Sunnyvale office all 5 days of the week and should be willing to travel to the San Francisco office as needed.

We are seeking an experienced Technical Writer to join our team of talented developers. The new team member will develop documentation for a maturing enterprise security product, CryptoManager. The information is published in a variety of forms and formats, including manuals, PDFs, end-user guides and on-line help. You will work closely with Subject Matter Experts and your fellow writers to revise existing DITA-authored, task-based documentation, and write new content for new product features.

Candidates must be able to rapidly develop expertise in CryptoManager. The successful candidate will be an expert at synthesizing technical information for maximum usefulness to enable our users to get the full value from our products and services quickly.

Responsibilities:

• Write clear, concise, and complete step-by-step procedures for technical products and solutions.
• Building product components in the Engineering development system (virtual machines, complex makefile dependencies, Git branches, etc.) so as to exercise new features.
• Gathering information independently from high-level design and test plan documents, engineering design meetings, and busy, distributed engineers.
• Writing all content in our TechPubs toolchain: DITA (authored in Oxygen), SVN version control and WebWorks ePublisher, per existing Tech Pubs style guides and procedures.
• Creating architecture, flow, and process diagrams to increase the visual/graphical content in existing text-heavy documentation.
• Editing user-facing product text, such as error messages, prompts, and UI labels.
• Managing the review process for revised and new content, with a team of very busy Subject Matter Experts. Collaborate with other team members on projects to ensure consistency.
• Filing and receiving bug ticket assignments in the Engineering bug tracking system.
• Meet all deadlines with high quality.
• Analyze existing and potential content for existing and new information deliverables, focusing on reuse and filtered single-sourcing opportunities.
• As information models and standards are refined, work with existing information to refactor and restructure the content to conform to the new requirements.

Skills/Requirements:

• Bachelor’s degree, first degree, or equivalent experience in Technical Communications, Computer Science, or related field of study.
• 7+ years writing documentation for enterprise software, networking, security, semiconductor manufacturing, or similar.
• Portfolio showing a variety of user and developer documentation.
• Excellent writing and communication skills.
• Strong technical skills with ability to quickly learn how the system works.
• Experience writing topic-based documentation in DITA environment with version control, CMS, and CCMS systems, XML authoring tools.
• Knowledge of C/C++, Java, XML, XSLT, CSS, and other programming languages, as well as the SDLC, a plus.
• Flexible and adaptable to change. Enthusiasm for learning new things.
• Experience with the following tools/processes a plus: Oxygen, SVN, Vasont, WebWorks ePublisher, Antenna House, Acrobat, Visio, Snagit, Agile development, JIRA, GIT, Doxygen (optional).
• Must be a savvy Technical Writer and able to get up to speed quickly.
• Authorization to work in the U.S.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, English, Communication required.
• Good team player and works with a small team of Tech Writers.
• Ability to work with cross-functional teams across multiple sites.
• Advanced knowledge of relevant style guides and best practices.
• Flexibility: Adapts to management priorities. Responds to higher priority concerns. Maintains momentum even during changes. Proposes ways to lessen impact on previously assigned tasks.
• Initiative: Shows eagerness to learn new assignments and helps identify opportunities to improve information products and the procedures for creating them.
• Interpersonal Skills: Communicates and cooperates with peers on the work team and product developers. Keeps project leader, manager, or mentor informed.

Rambus offers an extremely competitive compensation package which includes a strong base salary, bonus, equity, time-off program, gym membership, matching 401(k), and an employee stock purchase plan. Our benefits package is second to none and begins the day you start working with us.

Rambus is the innovative technology solutions company that brings invention to market. Unleashing the intellectual power of our world-class engineers and scientists in a collaborative and synergistic way, Rambus invents, licenses, and develops solutions that challenge and enable our customers to create the future. While best known for creating unsurpassed semiconductor memory architectures, Rambus is also developing world-changing products and services in security, and advanced LED lighting and displays. For additional information, visit rambus.com.

Come join the new Rambus!

To Apply: www.rambus.com/about/careers
Job: 2927

Organization: Reqroute Inc.
Contact Name: Mausumi Biswas
Address: 1250 Ames Ave, Milpitas CA
Phone Number: 408-385-9607
Email Address: sumi@reqroute.com
Web Site: www.reqroute.com
Job Title: Junior Technical writer with Network Experience
Job Duration: 6+ months
Description:
Our Global Client wants to interview qualified, skilled Junior Technical writers for the following:

Responsibilities:

• Core process documentation
• Identification of process gaps or variations
• Develop and update project playbook
• Prepare a quarterly review of updated documents and processes
• Work closely with other members to document processes and update existing documentation

Skills and Attributes Required:

• IT (Networking) exposure or understanding.
• Excellent interpersonal, organizational, and communication skills.
• General experience with Project management tools and process documentation.
• Demonstrated ability to effectively multitask in a fast-paced changing environment.
• Ability to work independently and to sustain positive relationships with team members, managers and customers.
• Organized with a willingness to approach challenges in a manner that meets or exceeds customer expectations.
• Aptitude to learn various IT disciplines at a moderately complex level.
• Attention to detail and a strong work ethic required.

Organization: Reqroute Inc.
Contact Name: Rajshree Rajesh
Address: 1250 Ames Ave, Milpitas CA
Phone Number: 408-338-0072
Email Address: raj@reqroute.com
Web Site: www.reqroute.com
Job Title: Technical Writer
Job Duration: 6 month contract
Description: The client is an IT consulting company in Mountain View CA.

Skills:

• Ideal candidate must have at least 4 years of documentation experience in a technology environment.
• Must have strong interpersonal skills and excellent written and verbal communication skills.
• Doc specialists will be responsible coordinating project plans, changes and final documents within a large team.
• Must be internet savvy and have a good understanding of networking.

Organization: Cryptography Research Division of Rambus
Contact Name: Robin Schwing
Address: 1050 Enterprise Way, Sunnyvale CA
Phone Number: 440-397-2598
Email Address: rschwing@rambus.com
Web Site: www.rambus.com
Job Title: Lead Technical Publications Writer
Job Duration: Full Time Employee
Requisition No.: 2918
Location: Sunnyvale, CA

About Rambus:
Rambus Cryptography Research, is the leading security provider in multiple industries including Pay TV, semiconductor, gaming, printing, government, payments, entertainment, and others. Our technology is deployed in many high volume consumer products with a solid 10+ year record of securing transactions, protecting digital content, and preventing counterfeiting.

Rambus Cryptography Research is the world’s leading semiconductor security company with more than 8 billion security products made under a license to our technologies each year and deployed in many high volume consumer products for securing transactions, protecting digital content, and preventing counterfeiting.

With the explosion of mobile and IoT devices, security is absolutely crucial. Rambus Cryptography Research is developing a revolutionary secure platform to provision cryptographic keys to the SoC (System On Chip) during the manufacturing process. In addition, this platform can create value added security services on each chip.

Rambus Cryptography Research provides an exciting ground floor opportunity to work on Security, Cryptography, Service Oriented Architecture AND a highly scalable performance platform within a highly challenging, fast-paced, startup-like environment.

The successful candidate will be passionate and driven to work on building new infrastructure and in being part of this critical top project at Rambus Cryptography Research security division.

Description:

Candidates will be based in the Sunnyvale office all 5 days of the week and should be willing to travel to the San Francisco office as needed.

We are seeking an experienced Technical Writer to join our team of talented developers. The new team member will develop documentation for a maturing enterprise security product, CryptoManager. The information is published in a variety of forms and formats, including manuals, PDFs, end-user guides and on-line help. You will work closely with Subject Matter Experts and your fellow writers to revise existing DITA-authored, task-based documentation, and write new content for new product features.

Candidates must be able to rapidly develop expertise in CryptoManager. The successful candidate will be an expert at synthesizing technical information for maximum usefulness to enable our users to get the full value from our products and services quickly.

Responsibilities:

• Write clear, concise, and complete step-by-step procedures for technical products and solutions.
• Building product components in the Engineering development system (virtual machines, complex makefile dependencies, Git branches, etc.) so as to exercise new features.
• Gathering information independently from high-level design and test plan documents, engineering design meetings, and busy, distributed engineers.
• Writing all content in our TechPubs toolchain: DITA (authored in Oxygen), SVN version control and WebWorks ePublisher, per existing Tech Pubs style guides and procedures.
• Creating architecture, flow, and process diagrams to increase the visual/graphical content in existing text-heavy documentation.
• Editing user-facing product text, such as error messages, prompts, and UI labels.
• Managing the review process for revised and new content, with a team of very busy Subject Matter Experts. Collaborate with other team members on projects to ensure consistency.
• Filing and receiving bug ticket assignments in the Engineering bug tracking system.
• Meet all deadlines with high quality.
• Analyze existing and potential content for existing and new information deliverables, focusing on reuse and filtered single-sourcing opportunities.
• As information models and standards are refined, work with existing information to refactor and restructure the content to conform to the new requirements.

Skills/Requirements:

• Leads the small team of Tech Writers. Drives deliverables, schedules, directs team and resources to meet project requirements.
• Ability to work with cross-functional teams across multiple sites.
• Advanced knowledge of relevant style guides and best practices.
• Flexibility: Adapts to management priorities. Responds to higher priority concerns. Maintains momentum even during changes. Proposes ways to lessen impact on previously assigned tasks.
• Initiative: Shows eagerness to learn new assignments and helps identify opportunities to improve information products and the procedures for creating them.
• Interpersonal Skills: Communicates and cooperates with peers on the work team and product developers. Keeps project leader, manager, or mentor informed.
• Bachelor’s degree in engineering, computer science, English, communication required.
• 7+ years writing documentation for enterprise software, networking, security, semiconductor manufacturing, or similar.
• Portfolio showing a variety of user and developer documentation.
• Excellent writing and communication skills.
• Ability to glean information by digging into code and performing duties usually held by an engineer in order to learn how the system works.
• Experience writing topic-based documentation in DITA environment with version control, CMS, and CCMS systems, XML authoring tools.
• Knowledge of C/C++, Java, XML, XSLT, CSS, and other programming languages, as well as the SDLC, a plus.
• Flexible and adaptable to change. Enthusiasm for learning new things.
• Experience with the following tools/processes a plus: Oxygen, SVN, Vasont, WebWorks ePublisher, Antenna House, Acrobat, Visio, Snagit, Agile development, JIRA, GIT, Doxygen (optional).
• Must be a savvy Technical Writer and able to get up to speed quickly.
• Authorization to work in the U.S.

Rambus offers an extremely competitive compensation package which includes a strong base salary, bonus, equity, time-off program, gym membership, matching 401(k), and an employee stock purchase plan. Our benefits package is second to none and begins the day you start working with us.

Rambus is the innovative technology solutions company that brings invention to market. Unleashing the intellectual power of our world-class engineers and scientists in a collaborative and synergistic way, Rambus invents, licenses, and develops solutions that challenge and enable our customers to create the future. While best known for creating unsurpassed semiconductor memory architectures, Rambus is also developing world-changing products and services in security, and advanced LED lighting and displays. For additional information, visit rambus.com.

Come join the new Rambus!

To Apply: www.rambus.com/about/careers
Job: 2918

Organization: Steyer Associates
Contact Name: Marybeth Redmond
Address: 115 Hall Brothers Loop #104, Bainbridge Island WA
Phone Number: 206-858-8207
Email Address: mredmond@steyer.net
Web Site: steyer.net
Job Title: App Developer/Documentation Tools Developer
Job Duration: 6 month contract
Location: Foster City
Description:

Our client is seeking a skilled developer with a strong background in documentation production and validation tools for a 6 month contract to hire position.

In this role, you will manage our client’s documentation production infrastructure and help them transition to an XML-based environment.
Our client’s current documentation system uses Adobe FrameMaker, FrameScript, and WebWorks ePublisher to generate nightly builds of our HTML and PDF deliverables. The server also performs sophisticated analyses of content and sends individualized validation reports to each writer, enabling us to find and fix problems early.

They are planning to move to DITA and will need to build new templates for their content and port their build and validation functionality to the new system. We are looking for a documentation tools developer to help our client plan and implement this transition. This role requires a good understanding of and experience working with XML and DITA Open Toolkit.

Organization: Electric Cloud, Inc.
Contact Name: Jennifer Chew
Address: 35 South Market Street, San Jose CA
Phone Number: 408-513-5259
Email Address: jchew@electric-cloud.com
Web Site: http://electric-cloud.com
Job Title: Technical Writer
Job Duration: Two months with the strong possibility of an extension
Description:

Electric Cloud, Inc. is a software company that helps organizations deliver better mobile, embedded, and enterprise web or IT applications faster. Wherever you are along your continuous-delivery journey, we’re ready to help by providing the industry’s only unified platform for automating the biggest bottlenecks in the software delivery lifecycle.

We have an immediate need to hire a contractor to do some technical writing work for one of our products, which will be released to customers in mid-June. This project is mainly a complex rebranding effort in the product document set, because another software product is being merged into it. This document set will require some additional rewriting, and some of the UI changes are still in flux.

The main authoring tool is MadCap Flare, but experience with an equivalent tool such as XMetaL is fine. We’re looking for someone who is willing to work onsite at least most of the time.

Job Description:
Rebrand software documentation, including user guides, installation guides, online Help, release notes, and technical notes.

Job Responsibilities:

• Revise multiple documents in a fast-paced agile environment.
• Work onsite with minimal supervision.
• Work with the lead writer to create, distribute, and manage drafts and review cycles.
• Be flexible and respond quickly to changes during ongoing agile sprints.
• Ensure that the documentation complies with the company standards for presentation, format, and content.
• As needed, attend sprint meetings and daily status meetings, and interact with the lead technical writer and SMEs to get and verify information.

Requirements and Skills:

• 3 to 7+ years of experience with technical writing in a frequently-changing agile environment.
• Must have experience with Madcap Flare or equivalent authoring tools, HTML- and XML-editor tools, and graphics software (Visio-like tools).
• Work independently to meet milestones and deadlines in a frequently-changing fast-paced environment.
• Written and verbal communication, listening, organizational, interpersonal, research, and problem-solving skills.
• Bachelor’s degree in technical writing, English, journalism, communications, or a related field.
• Experience working with teams in multiple geographic locations.

Our December meeting will be a get-together at Chevys Fresh Mex in Mountain View, starting at 6pm. This is a great time for you to interact with other tech comm professionals in the area. Find out more about everyone, what their experiences are like, what tools they’re using, the challenges and opportunities they face — all in an informal, fun atmosphere. There won’t be a presentation during the meeting. It’s all relaxed social interaction.

Order whatever food and soft drinks you want — the chapter will pick up the bill. (The only exception is alcohol, which you have to pay for yourself.) You can even browse the menu now and start planning your dinner. Dinner at Chevys is a chapter tradition, one that is always well attended.

Here are the details:

Date: Monday, December 15
Time: 6pm to 9pm
Location: Chevy’s in Mountain View
Address: 2116 West El Camino Real, Mountain View, CA 94040 (Map)

Note: You don’t have to be an official chapter member to attend. Guests, visitors, and friends are welcome.